Jiffy Lube

4.8
512 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Richland. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
108 East Harper Street, Richland, MS
39218, United States

Hours

Reviews

4.8
512 reviews
5 stars
481
4 stars
10
3 stars
2
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, often highlighting individual employees for their exceptional service.

Efficiency

Customers frequently noted the quick service, with many being in and out in a timely manner, which contributed to a positive experience.

Quality of Work

Overall, the quality of service performed on vehicles was well-received, with customers appreciating thorough explanations and effective repairs.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced or that they were upsold on unnecessary services.

Cleanliness and Environment

The shop was often described as clean and well-maintained, contributing to a pleasant atmosphere for customers.
  • JM
    Jason Manson
    5 days ago
    5.0
    A well-run location with capable staff. Had me in and out in under 20 minutes. Wasn't pushy or overeager as far as sales, just quality work and attention. I had forgotten my cup and had to return and they had it waiting for me :) Down-home, quality people and service
  • DJ
    Derek Jones
    Nov 15, 2025
    5.0
    Awesome staff them joking with each other keeps the whole oil change interesting. Very efficient team!
  • JS
    Jerman Stuart
    Nov 11, 2025
    5.0
    Went in for the veterans oil change and they let me know I needed gasket replaced. They informed me of the part coming from Jackson and how long I had to wait. I didn’t mind because they were professional and checked on me throughout helping other customers.
  • ET
    Ethel Turner
    Nov 2, 2025
    5.0
    JIFFY LUBE once again came through! They provide excellent service, there was no wait in line, the representative greeted me with a pleasant smile. Lastly, he didn't try to sell me something I didn't need! I can't wait till my next visit! Keep up the good work 👏
  • SC
    Sabrina Thomas, CPhT
    Oct 25, 2025
    1.0
    I'm seeing all these Great reviews and So Professional service.. my Intuition is so right by me being a Black Woman who wanted some Great professional customer service as I read the reviews before I drove 12 miles just to get a DRL light replace but was told to go to the auto parts store to get a Connector and they put it on free after charging me 17$ and so change(it's not about the money) it's the Customer Service,that I did not received a receipt to see if light bulb that a worker(what I believe I paid Gas Money)to replace a blinker light as when I drove their my right blinker was working my warning light side DRL on a jeep regenade is out but left Jiffy with nothing fix, warning light still on I just paid for Poor customer service

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service