AutoZone Auto Parts

4.4
221 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 49 South in Richland, MS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richland, MS or call us at (601) 664-0409.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1009 Hwy 49 S, Richland, MS
39218, United States

Hours

Reviews

4.4
221 reviews
5 stars
149
4 stars
38
3 stars
24
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Product Availability

While many customers found the parts they needed, some reported issues with stock availability.

Staff Expertise

Employees demonstrated strong product knowledge and problem-solving skills, often going above and beyond to assist customers.

Store Environment

The store is noted for being clean and organized, contributing to a positive shopping experience.

Mixed Experiences

Some customers reported negative experiences, including issues with incorrect parts and service delays.
  • ST
    Steve Tehman
    Nov 13, 2025
    1.0
    I purchased a battery 5 months ago and the battery has already died & I have to jump it off multiple times per day and they won’t honor the warranty and replace it. I’ve had my starter & alternator checked & they are good. I’ve also checked for draws and every tech is telling me it’s the battery. This is the worst place to purchase a part from because if it fails, they will do whatever they need to so they don’t have to honor the warranties. I’d recommend if you need any parts that you go anywhere but Autozone because this place will only cause you to spend unnecessary money & they rarely honor their warranty on parts.
  • LD
    Lorene Davidson
    Nov 7, 2025
    5.0
    I’m from outside of Baton Rouge, La.. I’ve been in Richland almost 3 years now .. As a retired Quality Control supervisor, I’ve been working on my own vehicles since I was 16 years old.. Originally out of necessity.. Through out the years, I have been blessed to repair and turn over for a profit at least 20 cars in my lifetime.. Also was able to bless over 16 people I care about , with free cars. I even had one repainted for my ex sister in law.. All cars were in great shape.. I can honestly say, this Auto Zone has shown the most respect for this female mechanic from day one.. Not knowing anything about my abilities, they were never condescending or rude or jealous.. Just helpful and respectful 100% of the time.. Kudos go out to the Richland Auto Zone Team!
  • CH
    Chris Heard
    Aug 1, 2025
    5.0
    *****Are you tired of going back and forth to the part store because maybe you were given the wrong part? Well, you might wanna stop by Autozone in Richland, Ms and ask for Adam. Now, I'm not saying the other employees can't do a good job but now, because they can. I called the I55 store in Jackson on something I bought from Autozone before and it didn't fit. Well, I was on the phone with Adam. When I told Adam, Autozone didn't have my part, he assured me they did, I said, I bet y'all don't and asked him will he be there around 3:15? Adam said, yes, I will. Well, I went by Autozone on I-55 to pick up a rotor and was hoping to prove Adam wrong on the brake pads. Well low and behold he showed me something. I told Adam, I'm heading to my mechanic, if he doesn't have any problems with these parts, I will give you a good review. Well, this is my review. I preciate it Adam. 👍🏾
  • DP
    David Pearson
    Jun 8, 2025
    4.0
    Didn't have what I wanted, but were willing to order
  • JC
    Julia Clark
    Jun 6, 2025
    5.0
    Luis stayed after the store was locked and helped my dad and I get a stuck lightbulb changed. He was very kind and helpful!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Richland, MS?

AutoZone Auto Parts in Richland is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 7:00 PM.

Does this AutoZone location offer in-store pickup and delivery services?

Yes, this AutoZone location offers in-store pickup, curbside pickup, and same-day delivery services for customers.