Enterprise Rent-A-Car

4.3
314 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

4403 Chicot Street, Pascagoula, MS
39581, United States
(228) 762-6431
https://www.enterprise.com/en/car-rental/locations/us/ms/pascagoula-5525.html
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About

Car Rental AgencyVan Rental
Need a rental car in Pascagoula, MS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pascagoula location today.

Location

Enterprise Rent-A-Car
4403 Chicot Street, Pascagoula, MS
39581, United States

Hours

Reviews

4.3
314 reviews
5 stars
218
4 stars
39
3 stars
11
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Carlie and Justice for their exceptional service.

Communication Issues

Several reviews mentioned poor communication regarding vehicle availability and reservations, leading to frustration and disappointment.

Vehicle Quality

Customers reported mixed experiences with vehicle cleanliness and maintenance, with some receiving cars that were not properly cleaned or had mechanical issues.

Inconsistency

There were complaints about inconsistent policies and experiences across different locations, particularly regarding reservations and vehicle availability.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall rental experiences, especially at the Pascagoula location.
  • AC
    Andrew Clark
    Nov 5, 2025
    5.0
    The entire rental process was incredibly efficient from start to finish. What truly stood out was the great customer service—the staff was friendly, professional, and went above and beyond to make sure I had everything I needed. A quick, smooth, and pleasant experience all around!
  • WC
    Willis Carter
    Nov 4, 2025
    5.0
    Very professional and efficient
  • TR
    Tereeta Roberts
    Oct 24, 2025
    4.0
    Mobile, Al store has so many employees but no one ever answered my calls. Not cool when you’re dependent on them for a vehicle. Pascagoula, MS and Ocean Springs, MS stores always answered my calls and made me feel like a priority.
  • AG
    Amy Green
    Oct 7, 2025
    5.0
    Nice associates and fast service
  • RH
    Randy Howze
    Oct 2, 2025
    5.0
    Carlie is truly first-class when it comes to customer service. She consistently meets and exceeds expectations with her professionalism and attention to detail. Her warm personality and welcoming smile make every visit a positive experience. She represents Enterprise extremely well and is the reason I'l continue to do business with this location.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Pascagoula?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and rental trucks to suit your needs.

Where is Enterprise Rent-A-Car located in Pascagoula?

Enterprise Rent-A-Car is located at 4403 Chicot Street, Pascagoula, MS 39581.