I would absolutely recommend everyone get their oil change here, they explained everything to me made sure to offer additional services In case I wanted them. However, they did not become pushy when I said that I only wanted the oil change which I have never experienced before. DJ was especially kind, and the service was extremely fast and prompt.
TM
Tiffany Martin
3 days ago
Worst experience I've ever had during an oil change. Not only did I have to wait an hour and a 1 for them to complete my oil change while I was in the Bay. I had turned off the car for them to work on it. And when I would turn it back on my car would no longer start. I have not had any previous engine problems or battery problems. And was only in for an oil change. Well, they tried to fix it, then. The manager J comes out and when I got out to inquire what was wrong with my car? He proceeded to chew me out and tell me, I need to get back into my car and I said, no. I said, mechanic shops have a reputation when it's a single woman to try to take advantage of them and it is very suspicious that I came in here with my car.Having no problems and after an oil change, it would no longer start.he him he told me I needed to get back in the car i told him no I wanted to see what they were doing. And then they called the cops on me. Because I refused to just sit in the car while they did whatever they did, then he said. Well, you need to start the car and I said, no. I want someone to come look at my car before I leave here. Because I didn't trust the work. The man began to berate me more. And then when the cop showed up, he told them I was crazy and made up a story of how I was saying that they were ripping me off. And I said, no I wanted to make sure you were not. I will never go back there again.And I suggest any woman to never go there again.
Service is efficient, like all of these places, they try to up sale you. It is annoying. I know what I want, I know what I need. Just do what I ask and leave me alone. If I ever find the place that doesn't come in half a dozen times trying to push some service, they will be my go to place.
Have been here twice and the service is amazing the workers are so sweet and very good with communicating what is going sad I didn’t get the names of the guys that helped me but all in all great customer service
Overall great service and great customer service! The guy that was helping me was so nice and very well explained on what I was getting done!