Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Service Quality
Many reviews highlighted the thoroughness and efficiency of the service provided, with technicians explaining issues clearly and offering helpful recommendations.
Pricing Issues
Some customers expressed dissatisfaction with pricing discrepancies and upselling tactics, leading to negative experiences.
Staff Performance
Specific staff members, particularly Russell, MK, and Carlos, received multiple commendations for their exceptional service and expertise.
Wait Times
Several reviews mentioned long wait times, especially during busy periods, indicating a need for better staffing.