Many customers praised the staff for being friendly, professional, and accommodating, often going above and beyond to assist.
Service Quality
Overall, customers reported satisfaction with the quality of work performed, including timely repairs and thorough explanations of services needed.
Pricing Concerns
Some reviews indicated issues with pricing, including perceptions of being overcharged or receiving unexpected costs.
Appointment Management
Several customers expressed frustration with appointment scheduling and wait times, indicating that online appointments did not guarantee timely service.
Trustworthiness
Customers appreciated the honesty of the staff, noting that they did not push unnecessary services and were transparent about repairs.
LB
Lee Barr
1 day ago
5.0
James and crew will take care of you
CC
Charles Caudill
2 days ago
5.0
Excellent Service! Courteous and friendly staff. They ordered our battery for us and had it installed within 2 hours of our initial call. Saved us from trouble and frustration!
GC
Gina Cazaubon
Nov 17, 2025
5.0
I just left Good Year in Ocean Springs. My husband and I have been customers for years, and once again, I was impressed by the service I received. I stopped by to ask for help changing my driver's side headlight. I brought the bulb with me and explained that I could not get it done. I was prepared to be told that it would be a while. Imagine my surprise when Liz and Michael, two outstanding service technicians, immediately discussed which one would change the bulb in the parking lot.
I waited less than half an hour for my headlight to be replaced. When I asked for my bill, I was told that there was no charge! Once again, I am highly impressed with the service and kindness I received at Good Year.
JK
John Kemp
Nov 10, 2025
5.0
Liz was knowledgeable, kind, and very professional. My wife bought two new tires and is beyond happy with this Goodyear location.
MC
Mr. & Mrs. C
Oct 31, 2025
5.0
Helped us out when our tires were low!
Polite and Courteous! Grateful for this!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair center owned by Goodyear Tire & Rubber Company, offering tire sales, repairs, and general auto maintenance.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 1503 Bienville Blvd, Ocean Springs, MS 39564-3082, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays like January 1st and November 27th.
Does Goodyear Auto Service offer in-store pickup for parts or tires?
Yes, Goodyear Auto Service provides in-store pickup services for their products.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has wheelchair accessible entrances and restrooms for customer convenience.
How can I schedule an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any places to grab food near Goodyear Auto Service?
Nearby food options include HoneyBaked Ham Company, Taco Bell, Pizza Hut, Firehouse Subs, Lancaster's American Restaurant, Marble Slab Creamery, and Krispy Kreme for donuts and bakery treats.
Where can I refuel my vehicle near Goodyear Auto Service?
Gas stations close by include BP America and Kangaroo Express, providing convenient fuel and automotive services near Goodyear Auto Service.
What medical facilities are located near Goodyear Auto Service?
You can find medical services nearby such as Memorial Ocean Springs Primary Care and Multispecialty, Maxem Health Urgent Care, and Ocean Springs Urgent Care for health and wellness needs.