Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like James, Regena, and Dusten.
Quick Service
Several reviews noted the promptness of service, with many customers appreciating the quick turnaround for repairs and maintenance.
Honesty and Transparency
Customers appreciated the honesty of the staff regarding necessary repairs, with some noting that they were not pressured into unnecessary services.
Mixed Experiences
While many reviews were positive, there were some complaints about pricing and service quality, indicating a need for consistency in customer experiences.
AP
Anita Perry
Jan 30, 2026
5.0
We got a flat tire on our way back home to Alabama from Mississippi, and this team truly came through for us. James (Store Manager) and Regena (Sales Advisor) were absolutely amazing.
They got us right in, were friendly and professional, and—most importantly—quick. My husband is a store manager at a Goodyear location in Alabama, so we truly appreciated the level of service and professionalism shown.
If you’re ever in the area and need help, I highly recommend stopping by and asking for James and Regena. Top-notch service all around!
PW
philip willingham
Jan 20, 2026
1.0
Been going here for 2 years to get oil change, and services. So I went for an oil change 2 months ago. While there they said I needed some work on my steering Part of the car, plus I needed new brakes, because they were about gone. I got the wheel part fixed for $600. Told them I would return for breaks. Went in there yesterday to get a quote and they quoted me around $1100 for all brakes. So today I go to Precision in Ocean Springs for another estimate, and the owner of the shop came back and told me the breaks were fine, as a matter of fact they were I. Good shape! Im mad as I can possibly be! I know the name of the guy who told ne that plus the one that serviced my car! Beware People, im sure I spent $600 being ripped off, luckily thats all! Please Beware!!! So I called them about the problems I had at this location. Didn't get any kind of response, so I'll never go back, and will advise all.of my friends of this.
MY
Monique Young
Jan 5, 2026
5.0
Great service!! Very knowledgeable!!! James and Regina are AWESOME!!!
Also, just so you know they accept Klarna and Affirm! 🤗
DH
Darcy H
Dec 31, 2025
5.0
So grateful to everyone at Goodyear in Ocean Springs, especially James, Shaune, and Taylor. Was in town for vacation. Arrived with car troubles. Timing couldn't be worse - in between Christmas and New Year's and needing to get back to Ohio the next day. They were able to diagnose the issue and get everything taken care of quickly.
CC
Charles Caudill
Nov 22, 2025
5.0
Excellent Service! Courteous and friendly staff. They ordered our battery for us and had it installed within 2 hours of our initial call. Saved us from trouble and frustration!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair center owned by Goodyear Tire & Rubber Company, offering tire sales, repairs, and general auto maintenance.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 1503 Bienville Blvd, Ocean Springs, MS 39564-3082, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays like January 1st and November 27th.
Does Goodyear Auto Service offer in-store pickup for parts or tires?
Yes, Goodyear Auto Service provides in-store pickup services for their products.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has wheelchair accessible entrances and restrooms for customer convenience.
How can I schedule an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any places to grab food near Goodyear Auto Service?
Nearby food options include HoneyBaked Ham Company, Taco Bell, Pizza Hut, Firehouse Subs, Lancaster's American Restaurant, Marble Slab Creamery, and Krispy Kreme for donuts and bakery treats.
Where can I refuel my vehicle near Goodyear Auto Service?
Gas stations close by include BP America and Kangaroo Express, providing convenient fuel and automotive services near Goodyear Auto Service.
What medical facilities are located near Goodyear Auto Service?
You can find medical services nearby such as Memorial Ocean Springs Primary Care and Multispecialty, Maxem Health Urgent Care, and Ocean Springs Urgent Care for health and wellness needs.
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