Enterprise Rent-A-Car

4.1
291 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Ocean Springs, MS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ocean Springs location today.

Location

Enterprise Rent-A-Car
2316 Bienville Blvd, Ocean Springs, MS
39564, United States

Hours

Reviews

4.1
291 reviews
5 stars
193
4 stars
30
3 stars
11
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.

Reservation Issues

Many customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration and inconvenience.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and condition of the vehicles, including receiving cars that were not properly cleaned or maintained.

Communication Problems

Customers reported poor communication regarding reservations and vehicle availability, with some expressing dissatisfaction over lack of timely updates.

Mixed Experiences

Overall experiences varied widely, with some customers having positive interactions while others faced significant issues, indicating inconsistency in service quality.
  • RW
    Ronda Walters
    6 days ago
    5.0
    I highly would recommend Enterprise to rent a car.
  • DJ
    Danny Jessica
    Nov 11, 2025
    5.0
    Always the best attention and service from this Enterprise. Loyal customer here because of the staff here.
  • DB
    Douglas Bond
    Nov 2, 2025
    2.0
    Reserved a Volkswagen Jetta, received a Nissan Altima and was told "its a better car". The interior fabric on the seats were fraid and the windows were not cleaned properly so left streaks on all windows. They wanted to charge 150 dollars to drop one city over.
  • AW
    Angela Walzer
    Oct 27, 2025
    1.0
    They need to train their workers more before leaving them alone. I extend my rental bc my car got totaled and I needed time to find a car. They charged me only till October 27th but told me I could return it on October 31st before 1pm? Really? Luckily I found a car and got to return the rental early so I wouldn’t get charged even more. But if I would’ve kept the car until the date I was told by the enterprise worker, I would’ve been charged even more. Will never rent with them again. Just save yourself the frustration and go somewhere else
  • BW
    Bryce Wasielak
    Oct 21, 2025
    1.0
    Had a 1030 am appointment for a pick up truck. When we showed up what do u know they dont have a pick up truck. Tries to give me a hatchback. I asked if ya dont have 1 why not call us to let us know. He said they tried everywhere along the coast this morning to find 1 for us but was to busy to call and let us know. Not the 1st time its happened either.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Ocean Springs, MS?

Enterprise Rent-A-Car in Ocean Springs offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Ocean Springs?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.