Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in New Albany, MS!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,891 reviews
5 stars
847
4 stars
467
3 stars
275
2 stars
95
1 star
207
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted severe cleanliness issues, particularly in the showers and restrooms, with reports of mold, mildew, and general dirtiness.
Customer Service
While some staff were noted as friendly and helpful, there were multiple complaints about rude employees and poor customer service experiences.
Food Availability
Customers expressed frustration over the lack of food options, with many reporting that hot food items were unavailable or that the food quality was poor.
Parking Issues
Several reviews mentioned difficulties with parking, including a cramped lot and issues with non-compliant parking by other drivers.
- DODilshod Ok1 day ago5.0Clean showers. Thank you.
- KWKeith Weigant2 days ago5.0Friendly staff
- SFSheryl FranklinDec 6, 20251.0Omggggg!!!! Never have we seen a Pilot Travel center this horrible!!! Im contacting the Health dept as well. Mold, mildew, and nasty buildup!!!
- LMLaura MurdockNov 16, 20253.0There were over 30 cars in the parking lot, blocking the fuel island and the exit. Management handled it as soon as they were notified. Only fueled, didn't shower or stay there.
- RBRichard BandaOct 21, 20251.0There are no covers for a shower toilet for a reason but at this pilot, the dirtiest restroom is the one in the shower. Its disappointing, no exceptions, they should clean previous guy's mess before letting next person into a filthy shower. They dont come free. Pilot, you can do better.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does the Pilot Travel Center in New Albany offer?
Pilot Travel Center in New Albany offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, various fresh foods, snacks, drinks, and coffee.
Are the Pilot Travel Center locations open 24/7?
Yes, the Pilot Travel Center in New Albany is open 24 hours a day, 7 days a week.
Can anyone purchase a shower at the New Albany Pilot Travel Center?
Yes, anyone can purchase a shower at Pilot Travel Center locations, including New Albany.
What payment methods are accepted at the Pilot Travel Center in New Albany?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Does the New Albany Pilot Travel Center have CAT scales?
Yes, all Pilot Travel Center locations, including New Albany, have CAT scales available.
Is propane sold at the Pilot Travel Center in New Albany?
For RV amenities like propane, it's best to check the Pilot website or app as services vary by location.
Are parking and overnight parking available at the New Albany Pilot Travel Center?
Yes, free and paid parking is available including overnight parking, but specific rules vary so contact the location directly.
What nearby eateries can I visit before or after stopping at the New Albany Pilot Travel Center?
Nearby you can find Dunkin', Tj Cinnamons, Arby's, K Kitchen, and Shop Talk Diner if you want coffee, snacks or a meal.
Which nearby gas stations or automotive services are close to the Pilot Travel Center in New Albany?
Nearby alternatives include Shell, Circle K, Kangaroo Express, 76, Eagle Fast Stop, and automotive services like DC Service Center and Lintons Wrecker Service.
What nearby financial or medical services are available around the New Albany Pilot Travel Center?
Close to the center you'll find Western Union, BancorpSouth, Cadence Bank for financial needs and Friendship Medical Clinic and Goodwin Chiropractic for medical care.