Pilot Travel Center

4.1
2616 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Meridian, MS! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1555 Tommy Webb Dr, Meridian, MS
39307, United States

Hours

Reviews

4.1
2,616 reviews
5 stars
1,345
4 stars
654
3 stars
291
2 stars
98
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific complaints about cashiers and managers being dismissive or indifferent.

Cleanliness

Customers reported dirty bathrooms and showers, with some noting that cleanliness has declined over time.

Food Quality

Many customers expressed dissatisfaction with the food quality at Subway and other food options, citing poor preparation and unappetizing items.

Parking Issues

Several reviews mentioned long wait times for fuel and parking, with complaints about the management of reserved parking.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and the overall cleanliness of certain areas.
  • JJ
    Jason Johnson
    Oct 20, 2025
    2.0
    Clean store! But if Mrs. Lacefront at the cash register is too busy on her phone to hand me my purchase. Maybe she should work somewhere else.
  • SS
    SANDEEP Singh
    Oct 16, 2025
    1.0
    So rude customer service especially one with red sigh which say guest service champion she was really rude with curly hairs
  • TT
    Tonia
    Oct 12, 2025
    5.0
    This pilot was top notch. They had clean restrooms, friendly and helpful employees. They offer a Subway and Wendy's. There was shopping within walking distance. The showers had great water pressure. Decent parking for the big trucks.
  • CB
    Courtland Brown
    Oct 10, 2025
    1.0
    Worst cashiers/customer service in the nation. Wouldnt recommend to anyone.
  • SD
    Sahin Dogan
    Sep 28, 2025
    1.0
    We waited here for a total of 45 minutes, three people, just to eat at Subway. When we asked when they would come, they said they had no idea. And even though the employee saw us, he didn’t bother to come over and help—he was busy throwing out the trash instead. It’s such a shame that people like this work here: careless, indifferent, and irresponsible!!!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.