Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Madison.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
2,218 reviews
5 stars
2,039
4 stars27
3 stars16
2 stars20
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Robert and Kenny, for their professionalism, friendliness, and willingness to help.
Timeliness
Several reviews highlighted quick service, with many customers noting they were in and out in a timely manner.
Communication
Customers appreciated clear communication regarding service needs and pricing, although some noted issues with wait times and lack of updates.
Quality of Work
While many reviews praised the quality of service, a few customers expressed concerns about upselling and unnecessary repairs.
Management
Robert received consistent positive feedback for his management style and customer care, significantly improving customer experiences compared to other locations.
- DJDamian Jackson6 days ago5.0The team here was PHENOMENAL. I went to another location 15 min from them and they were to busy to see me even with a reservation. This team didn't care about a reservation they got me in and on my way in 15 min!!! THANK YOU!!!
- LDLady DavisNov 14, 20255.0Absolutely Amazing 👏 Customer Service! 👏 KUDOS to the entire team at this store ,1st time visitors from Pensacola Florida purchasing tires for our daughter. Robert the Store Manager and staff was extremely professional very very knowledgeable, listening to concerns and conveying pricing and recommendations were on point. We will definitely be back to this location when servicing needs are required. Well Done Guys! #TeamRobert
- MJMarkel JonesNov 11, 20251.0If I could give this place a zero star I would gladly give them just that. This place is unreliable, unprofessional and unorganized. I scheduled an appointment on Saturday for 2 tire replacement on a Monday at 5pm. They told me the tire would be there at 2-3pm so it would be a in and out process. I was there a whole hour before they said they didn’t have the tire. They proceeded to tell me to come first thing in the morning and they should have the tire. Tuesday come around and they called me and said they didn’t have my tire and it would come in tomorrow morning maybe. Mean while I put a deposit down for them to order my tire. This place is somewhere I would not be doing any business with in the future.
- GTGeorge ThomasNov 6, 20255.0My visit to Mavis was one to leave these 5 stars about. The manager Mr. ROBERT showed the up most hospitality when it came to making not only me feel at home, but others who were also present. Would I choose Mavis again? Absolutely
- OYo’niya youngNov 5, 20255.0I had a great experience at Mavis Tire Shop in Madison thanks to Robert Cole! He was super professional, friendly, and made sure everything was done quickly and correctly. He explained what was going on with my car in a way that was easy to understand and made sure I was comfortable with the service before moving forward. It’s rare to find someone so genuine and helpful. If you go to Mavis in Madison, definitely ask for Robert—he’ll take great care of you!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes in Madison offer?
They offer tire sales and services including brakes, alignments, oil changes, battery replacement, suspension, and exhaust repair.
Do I need to make an appointment for service at Mavis Tires & Brakes?
No appointment is necessary; walk-ins are accepted for all services, though appointments are recommended for some services like brake inspection.
Does Mavis Tires & Brakes provide a tire price match guarantee?
Yes, they guarantee to match tire prices from other retailers and maintain the price for 30 days after purchase.
What are the operating hours of Mavis Tires & Brakes in Madison?
Monday to Wednesday and Friday from 8:00 AM to 6:00 PM; Thursday until 8:30 PM; Saturday 8:00 AM to 5:00 PM; Sunday 9:00 AM to 5:00 PM.
Can I get my vehicle inspected for state inspection at this location?
State inspections are available at select locations; please check online to verify if your local store offers this service.
Does Mavis Tires & Brakes offer free tire inflation?
Yes, most locations, including Madison, have free tire air stations to check and fill your tires.
Are there any tire shops near Mavis Tires & Brakes in Madison?
Yes, nearby tire shops include Tire Engineers and Upton Tire Pros: Madison which provide additional options for tire services.
Is there a car wash close to Mavis Tires & Brakes where I can get my car cleaned?
Yes, Car Wash USA Express and Four Seasons Car Wash are nearby and offer car wash and auto detailing services convenient to Mavis Tires & Brakes.
What other services can I find near Mavis Tires & Brakes in Madison?
Nearby you can find real estate services such as Dana Thomas, Realtor and retail boutiques like Once Upon A Dress, as well as fitness centers like Coyote CrossFit and Martial Arts Academy.
What payment options are accepted at Mavis Tires & Brakes Madison?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa for your convenience.