Enterprise Rent-A-Car

Reviews

• RH

  Renee Hood

  Feb 11, 2026
  5.0
  Great Customer Service at Enterprise in Gultstadt Ms
• CS

  Carrington Sallie

  Feb 10, 2026
  5.0
  10/10 recommend! Fast & friendly services! Great prices. Very knowledgeable staff ! Go in & ask for Mr. Hudson!!!
• CC

  Curt Collins

  Jan 17, 2026
  1.0
  VERY UNPLEASANT EXPERIENCE !!!!
• JW

  Janie Williams

  Jan 8, 2026
  5.0
  Very good crew and car.
• JP

  JoAnna Pope

  Dec 31, 2025
  5.0
  ⭐⭐⭐⭐⭐ Exceptional Leadership & Unmatched Customer Care : Jarvis, Enterprise Byram, MS Jarvis delivered what is quite simply the best customer service experience I have ever had with a rental car company. I rented a vehicle a few days after Thanksgiving at the Enterprise location in Byram, Mississippi, during an especially demanding period. Jarvis was operating the location completely on his own, simultaneously managing incoming phone calls, vehicle pickups, drop-offs, inspections, and in-person customers. Despite the volume and pressure of the situation, he handled every interaction with remarkable ease, professionalism, and calm. At no point did he appear stressed, rushed, or distracted. My wait time was minimal, the process was seamless, and I felt genuinely valued as a customer. What truly set Jarvis apart was his commitment to going above and beyond long after the initial rental was complete. He took the extra step of providing me with his personal business card, including his direct number, and made it clear that he was available if I needed anything. A few days later, when the vehicle I had picked up showed a low tire warning, Jarvis answered my call on his day off without hesitation. Understanding that I was preparing for a four-hour drive through remote areas and dirt roads, Jarvis immediately took action. He personally called a manager he knows at the Enterprise location in Clinton, Mississippi, Aaron, and coordinated a smooth vehicle exchange while I was en route. When I arrived, everything was already handled. Aaron set me up with a newly inspected vehicle that passed all checks and was perfectly suited for the long drive ahead. The coordination, care, and foresight shown by Jarvis ensured my safety, peace of mind, and confidence throughout the entire journey. The replacement vehicle performed flawlessly, and I was able to complete my travels without a single issue. Jarvis exemplifies exceptional leadership, accountability, and customer advocacy. His professionalism, responsiveness, and personal investment in the customer experience reflect the highest standards of the Enterprise brand. This was, without question, the best rental car experience I have ever had, and Enterprise is extremely fortunate to have Jarvis representing the company.

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