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Enterprise Rent-A-Car

4.0
(342 reviews)
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Business Details

1309 Highway 15 North, Laurel, MS
39440, United States
(601) 649-7773
https://www.enterprise.com/en/car-rental/locations/us/ms/laurel-5539.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Laurel, MS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laurel location today.

Location

Enterprise Rent-A-Car
1309 Highway 15 North, Laurel, MS
39440, United States

Hours

Reviews

4.0
342 reviews
5 stars
210
4 stars
42
3 stars
18
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Jerrica and Cean for their excellent service.

Reservation Issues

Numerous reviews mentioned problems with reservations, including cars not being available despite prior bookings, leading to frustration among customers.

Long Wait Times

Several customers reported long hold times on the phone and delays in service at the location, contributing to a negative experience.

Mixed Experiences

While some customers had great experiences, others reported unprofessional behavior and poor communication from staff, indicating inconsistency in service quality.
  • NC
    Nora Costley
    Feb 25, 2026
    1.0
    I rented a vehicle and once I got there they told me I the vehicle wasn’t available- even though I could clearly see it in the back. They told me there was a 20 minute grace period and I was 5 minutes late so they didn’t rent to me at all. My car broke down that day. I was in an emergency situation and making this reservation was a HUGE inconvenience. They were not helpful and terrible costumer service also a huge disconnect from the people making the reservations to the people working in the shop.
  • CS
    Cynthia Stanley
    Feb 4, 2026
    5.0
    The friendly and kind staff was so nice and pleasurable to experience when you first came in the door and to finish the work finish the paperwork and the cars were great brand new clean and very nice very luxurious even though it was simple it was luxurious to me
  • MF
    Mark Farley
    Jan 16, 2026
    5.0
    Super friendly people and very nice support for the price. I am happy.
  • KK
    KT KT
    Dec 29, 2025
    1.0
    I was on hold for over 50 minutes before finally hanging up the phone.
  • SC
    Scott M. Cohn
    Dec 20, 2025
    5.0
    Jerrica was great!! Courteous, professional and engaging. Great experience.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Laurel, MS offer?

Enterprise Rent-A-Car in Laurel offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is the Enterprise Rent-A-Car located in Laurel, MS?

It is located at 1309 Highway 15 North, Laurel, MS 39440, United States.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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