Welcome to Pilot Travel Center in Jackson, MS!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Numerous reviews highlighted the poor cleanliness of the restrooms and showers, with reports of trash, mold, and unclean facilities.
Staff Attitude
While some customers praised the friendly and helpful staff, many others reported rude service and a lack of professionalism from employees.
Parking Issues
Several reviews mentioned difficulties with parking, including tight spaces and concerns about safety due to suspicious activity.
Food Quality
The attached McDonald's received negative feedback regarding food quality and service, with complaints about burnt food and unhelpful staff.
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported long wait times and unhelpful responses.
NL
N LP
Feb 22, 2026
1.0
McDonald’s is permanently closed
MA
Moose Ashford
Feb 14, 2026
1.0
No overnight parking at a pilot on the interstate. What a joke. Left without buying anything.
CG
Chris Gracie
Feb 10, 2026
3.0
Staff seems cool but the McDonald's is permanently closed..
RF
Rebecca Farris
Feb 2, 2026
1.0
There is no longer a McDonald's here at this location. If I could give it a minus star, I would. The staff is super nice. But they ruined the place by taking out the McDonald's.
AS
Ann S
Jan 19, 2026
1.0
The dirtiest truck stop on my way. The restrooms and showers are awful, there are plastic bottles and different trash around parking lots, homeless walking everywhere on the stop.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
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