Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Jackson, MS!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
1,384 reviews
5 stars
559
4 stars
300
3 stars
221
2 stars
82
1 star
222
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Some staff members received praise for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, particularly in the showers and bathrooms, with reports of dirt, mold, and unclean facilities.
Parking Concerns
Parking was noted as easy at times, but there were also complaints about security issues and the presence of vagrants, making some customers feel unsafe.
Service Speed
Customers experienced both fast service and long waits, particularly for showers, indicating inconsistency in service efficiency.
Fueling Problems
Several reviews mentioned issues with non-functioning fuel pumps, leading to frustration among drivers.
- SWSusan WilliamsNov 5, 20252.0We have a 5th wheel. This place is too small for pur 5th wheel to pull in, very tight. We also bottomed out going in and coming out!! Wr will not be back.
- MVMikey VOct 13, 20255.0Mrs Melissa needs a raise!!!! Took care of our shower problem and was happy to help. Thank you.
- RBRichard BandaOct 3, 20254.0This pilot is clean and plenty parking spaces. I got there around midnight on a Thursday and there was too much 4 wheeler activity on the semi truck parking area. A car would pass driving slowly almost every 3 minutes. And some that seemed like junkies would be riding bikes checking parked trucks as if they are security guards but no. Im not from around here and i dont know what goes on here but surely there is a lot of suspicious activity going on
- SLStephen LewisSep 29, 20255.0Just had to grab a few things the other day. Staff was friendly and they had what I needed!!! BAMA TRUCKER - ROLL TIDE
- MRM RAug 29, 20255.0Good staff good service clean bathroom
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Pilot Travel Center in Jackson, MS?
Pilot Travel Center offers gas, diesel, DEF fuel, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
What are the operating hours of Pilot Travel Center in Jackson, MS?
Pilot Travel Center is open 24 hours a day, 7 days a week, including most holidays.
Can anyone purchase a shower at the Jackson location?
Yes, anyone can purchase a shower at the Pilot Travel Center in Jackson, MS.
What payment methods are accepted at Pilot Travel Center in Jackson, MS?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, and cash.
Does Pilot Travel Center in Jackson, MS offer overnight parking and is it reservable?
Yes, overnight parking is available, including reservable prime parking spaces.
Is there a CAT scale available at this Pilot Travel Center location?
Yes, all Pilot Travel Centers, including this location, have CAT scales available.
Are there nearby restaurants where I can grab a meal before or after visiting Pilot Travel Center?
Yes, there are nearby McDonald's restaurants close to the Pilot Travel Center, offering fast food options.
What automotive services are available near Pilot Travel Center in Jackson, MS?
Nearby you can find Taylor Auto Sales at Cannon Nissan of Jackson, Goodyear Commercial Tire and Service Centers, Gray Daniels Auto Family - Nissan South, and Big Boyz Toyz for sales, repairs, and tires.
Are there any nearby locations for money transfer services when visiting Pilot Travel Center?
Yes, Western Union is conveniently located nearby for money transfer services.
Where can I find the official app to reserve parking or get eGift cards for Pilot Travel Center?
You can download the Pilot MyRewards app from the Apple App Store to reserve parking or get eGift cards.