Skip the counter when you rent a car with National in Jackson. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Jackson today!
Feedback on customer service is mixed; while some customers praised the staff for being friendly and efficient, others reported rude and unhelpful interactions.
Reservation Issues
Several customers experienced problems with vehicle availability, including not receiving the car they reserved and long wait times.
Vehicle Condition
While many customers appreciated the cleanliness and quality of the vehicles, some reported receiving cars that were poorly maintained or had issues.
Efficiency
Many reviews highlighted the quick and easy pick-up and drop-off process, although some customers noted delays and lack of staff during peak times.
JS
J Steven
Dec 29, 2025
4.0
Easy and efficient.
OP
Oliver Presley
Dec 16, 2025
5.0
When I arrived an associate greeted me and walked me straight to my rental. The keys were already in the car. No standing in line waiting, no having to wait on a car to be brought out to me. It was the fastest and easiest check in I ever experienced. The car was very very nice and clean, no tobacco or cigarette smoke smell, gas tank on Full. And the return process was so simple and fast. Best rental car experienced I ever had in all my years of renting vehicles. Will be back soon.
WW
William
Nov 25, 2025
1.0
Worst rental ever car . Had car break down at hotel, car was picked up and did not get a replacement, people on phone could care less. I was stranded at hotel with no way to get to work. worst customer service ever.
MA
Mo Azeez
Nov 19, 2025
1.0
Horrible! Had an issue with one of the workers last week. Went by today to get a rental and still had an issue. This is the worst agency in MS
RR
RRRoberson
Nov 5, 2025
5.0
Quick and friendly service they had me in a car quick, easy returns as well..
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Jackson offer?
National Car Rental in Jackson offers car rental services including economy and luxury car rentals, as well as airport pick-up services.
Where is National Car Rental located in Jackson, MS?
National Car Rental is located at 100 International Dr, Jackson, MS 39208, USA.
What are the operating hours for National Car Rental in Jackson?
National Car Rental in Jackson is open daily from 7:00 AM to 11:59 PM with an additional open interval from midnight to 12:30 AM.
Can I make reservations for a car rental at National Car Rental online?
Yes, you can make reservations online through their reservation website at https://www.nationalcar.com/en/car-rental-locations/us/ms/jackson-municipal-airport-55py.html.
What payment options are accepted at National Car Rental in Jackson?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does National Car Rental in Jackson offer any special discounts?
Yes, National Car Rental offers special promotions and discounts, including discounts for active military members.
How can I contact National Car Rental in Jackson?
You can contact National Car Rental at their local phone number +1 601-936-4370 or their toll-free number +1 844-370-9794.
What nearby airports can I use to access National Car Rental in Jackson?
National Car Rental is near Jackson Evers International Airport and Jackson-Medgar Wiley Evers International Airport (JAN), providing convenient access for travelers.
Are there any nearby parking facilities close to National Car Rental in Jackson?
Yes, SP Plus Parking and SP+ Parking are nearby options for parking near National Car Rental in Jackson.
Where can I get coffee or a snack near National Car Rental in Jackson?
You can visit nearby coffee shops like Dunkin' and Starbucks for coffee or snacks when you're near National Car Rental.