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National Car Rental

3.9
(390 reviews)

Business Details

100 International Dr, Jackson, MS
39208, United States
(844) 370-9794

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Jackson. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Jackson today!

Location

National Car Rental
100 International Dr, Jackson, MS
39208, United States

Hours

Reviews

3.9
390 reviews
5 stars
232
4 stars
47
3 stars
26
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the staff for being friendly and efficient, others reported rude and unhelpful interactions.

Vehicle Availability

Many customers expressed frustration over the lack of available vehicles, particularly for those with reservations, leading to long wait times.

Rental Experience

Overall, the rental experience was positive for many, with quick pick-up and drop-off processes highlighted, though some faced issues with billing and vehicle condition.

Staff Performance

Certain employees received high praise for their professionalism and helpfulness, while others were criticized for poor service and lack of communication.
  • VL
    Victoria Little
    1 day ago
    1.0
    If you return early in the morning, please check to verify they update the time correctly. This is the second time I was charged an extra day.
  • MD
    Marcy Dunkle
    Feb 21, 2026
    5.0
    I travel frequently for work and always use National. Their customer service is excellent and vehicles are always clean! Highly recommend this rental company!
  • JR
    Julia Rusmanica
    Feb 20, 2026
    1.0
    Only put one star because Google would not allow me to choose no stars. I arrived to the Rental Pick up area on 2/18 at 6pm with an appointment and they had no cars. A car was washed and brought to the pick up location every 15-20 min. I dropped off my vehicle at 3:25 pm on 2/19/26 and was told a receipt would be emailed. It is 2/20/26 6:54 pm and I have no receipt. I emailed the location, I called the HQ, still no receipt. I need to turn in my expenses this weekend, and without a receipt I am not getting reimbursed…..
  • JT
    Jerome Tillman
    Feb 8, 2026
    5.0
    Jamarcus was super helpful in helping me locate a vehicle. He was very pleasant. Made pickup super easy and efficient. As an executive elite member, I definitely appreciate this level of care and service.
  • JC
    J C
    Jan 29, 2026
    2.0
    The person taking the return needs coaching on how to speak with customers, outside of that it was good

Frequently Asked Questions About National Car Rental

What services does National Car Rental in Jackson offer?

National Car Rental in Jackson offers car rental services including economy and luxury car rentals, as well as airport pick-up services.

Where is National Car Rental located in Jackson, MS?

National Car Rental is located at 100 International Dr, Jackson, MS 39208, USA.

Brand Certified Facts from National Car Rental

National Car Rental partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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