Enterprise Rent-A-Car

4.1
631 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Jackson Municipal Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Jackson Municipal Airport today.

Location

Enterprise Rent-A-Car
100 International Dr, Jackson, MS
39208, United States

Hours

Reviews

4.1
631 reviews
5 stars
413
4 stars
64
3 stars
50
2 stars
29
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from management.

Vehicle Availability

Several customers experienced issues with vehicle availability, including not receiving the car they reserved and being charged incorrectly.

Rental Process

Many reviews highlighted a smooth and efficient rental process, with quick pickup and drop-off times, although some noted issues with cleanliness and vehicle condition.

Management Issues

Multiple reviews pointed out problems with management, particularly regarding unprofessional behavior and lack of support for staff and customers.
  • AP
    Andra Pittmon
    Dec 15, 2025
    5.0
    They were so fast and efficient, pleasant and professional... She got us in and out with all the perks... The car chosen was an awesome car too...
  • MT
    Malcolm Thomas
    Dec 10, 2025
    1.0
    Zero Stars Worst Customer Service Experience Ever Rude Rude Rude The manger Name collect doesn’t deserve to be manger at any establishment. RUDE AND VERY UNPROFESSIONAL
  • TW
    Tracey Wilson
    Nov 25, 2025
    1.0
    DO NOT RENT HERE….they hire these kids with entitlement attitudes. Then went to the JACKSON AIRPORT LOCATION…..OMG even worse the little people in the little booth close the window in my face. IDC how much a job pays It could NOT pay me enough to have this much angry energy for no reason at all. WOW! This many eyes young lady said close the window we don’t have to talk.
  • MJ
    Mark Johnson
    Nov 24, 2025
    4.0
    Had a great experience in picking up and dropping off, over the weekend
  • IE
    Izzy Evans
    Nov 14, 2025
    1.0
    Please do not use this Enterprise unless you would like a two months long fight to get your deposit back. All because of this location's incompetence. They claimed I didn't get my deposit back because I returned the vehicle to Louisville! I've never even been there. It seems like if they actually thought that, then they would have thought their vehicle was stolen. Nonetheless, I had the vehicle returned to JIA and on time. Now two months and about 15 phone calls and chats later, I still don't have my full refund. And what's worse is that when I call for my money, they act aggravated with me as if I were the one that made the mistake. The manager, Collette was rude and passive aggressive to me when it's their mistake. So unprofessional. I will literally never deal with this nightmare of a rental place again.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at Jackson Municipal Airport?

Enterprise Rent-A-Car is located at 100 International Dr, Jackson, MS 39208, within Jackson Municipal Airport.

What types of vehicles can I rent from Enterprise Rent-A-Car at Jackson Municipal Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.