Enterprise Rent-A-Car

4.1
628 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Jackson Municipal Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Jackson Municipal Airport today.

Location

Enterprise Rent-A-Car
100 International Dr, Jackson, MS
39208, United States

Hours

Reviews

4.1
628 reviews
5 stars
412
4 stars
63
3 stars
50
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their friendliness and helpfulness, others, particularly management, were criticized for being rude and unprofessional.

Reservation Issues

Numerous customers reported problems with reservations, including cars not being available despite prior confirmation, leading to frustration and dissatisfaction.

Vehicle Condition

While many customers noted that vehicles were clean and well-maintained, there were complaints about receiving cars that were not in good condition or had mechanical issues.

Rental Process

The rental process was generally described as quick and efficient, with many customers appreciating the ease of pickup and drop-off.

Identification Requirements

Several customers expressed frustration over strict identification requirements, including the need for multiple forms of ID, which led to denied rentals.
  • AK
    Alfred Katool
    Nov 16, 2025
    5.0
    Although we arrived very late at the airport, the Enterprise staff went beyond to find the vehicle of our choice. Enterprise consistently provides great customer service regardless of the city we travel to.
  • IE
    Izzy Evans
    Nov 14, 2025
    1.0
    Please do not use this Enterprise unless you would like a two months long fight to get your deposit back. All because of this location's incompetence. They claimed I didn't get my deposit back because I returned the vehicle to Louisville! I've never even been there. It seems like if they actually thought that, then they would have thought their vehicle was stolen. Nonetheless, I had the vehicle returned to JIA and on time. Now two months and about 15 phone calls and chats later, I still don't have my full refund. And what's worse is that when I call for my money, they act aggravated with me as if I were the one that made the mistake. The manager, Collette was rude and passive aggressive to me when it's their mistake. So unprofessional. I will literally never deal with this nightmare of a rental place again.
  • SB
    Stephanie x Becca
    Oct 28, 2025
    1.0
    Literally the worst brand to rent from. Like, not being able to tell what a place has ahead of time or being able to accommodate your customers ahead of time, after BEING MADE AWARE of another reservation is crazy. I will NEVER deal with this company EVER again.
  • JR
    John Reed
    Oct 24, 2025
    1.0
    My wife booked it through her company. The rude kid at the counter would not honor my reservation. He made me make a new reservation for double the price. This airport commonly runs out of cars and if that had happened I would have been screwed. The car has no charger port, no cruise control, sub par. Last month I rented through Dollar under my wife’s reservation and the car had all amenities and service was far better. They did not heckle me as if I was not who I say I am. Try any other car rental at JAN before you try these guys. Hertz, Dollar, National have all been good. They still have not figured out how to format their service for the airports…
  • PS
    Pong Salisbury
    Oct 23, 2025
    5.0
    Joseph and Remington took GREAT care of me. Felt super welcomed and got the rental car I needed. Highly Recommended! Joseph goes above and beyond!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at Jackson Municipal Airport?

Enterprise Rent-A-Car is located at 100 International Dr, Jackson, MS 39208, within Jackson Municipal Airport.

What types of vehicles can I rent from Enterprise Rent-A-Car at Jackson Municipal Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.