Enterprise Rent-A-Car

Reviews

• CC

  Christopher Collins

  Feb 23, 2026
  5.0
  The staff was extremely helpful and made the experience more pleasant than I expected. Thank you Enterprise.
• JP

  jenni pigg

  Feb 17, 2026
  5.0
  Best car rental experience I have ever had. They were extremely professional and had me in a great vehicle that I felt comfortable and safe in. I was in and out very quickly but they made sure to take time to ensure all of my needs were met and all questions were answered. I was surprised at the ease and time it took throughout the entire process. Prices were very reasonable to include extra coverage.
• LL

  Latoyia

  Feb 14, 2026
  5.0
  Great service. Clean vehicle! Friendly staff.
• MM

  Merly

  Feb 2, 2026
  5.0
  Yall, visit your Byram location and see how friendly and fast the staff is. The Branch manager is awsome!
• JP

  JoAnna Pope

  Dec 31, 2025
  5.0
  ⭐⭐⭐⭐⭐ Exemplary Leadership, Cross-District Collaboration & Enterprise Brand Stewardship Jarvis, Area Manager, Jackson, MS Region; Aaron, Branch Manager, Clinton, MS; Garrett Branch Manager, Byram, MS My recent Enterprise rental experience reflects an exceptional standard of leadership, operational excellence, and customer advocacy across multiple Mississippi locations. The coordinated efforts of Jarvis, Aaron, and Garrett demonstrate not only outstanding individual performance, but also the kind of cross-branch collaboration and decision-making that directly strengthens Enterprise’s brand, customer retention, and risk mitigation. The experience began at the Enterprise branch in Byram, Mississippi, where Jarvis, Area Manager for the Jackson, MS region, was operating the location independently during a high-volume, post-holiday period. He simultaneously managed incoming calls, vehicle pickups and returns, inspections, and in-person customers with notable efficiency and composure. Despite the operational load, service quality remained uncompromised. My wait time was minimal, communication was clear, and the customer experience was smooth and professional from start to finish. Jarvis’s leadership extended well beyond the initial rental. He proactively provided his personal business card and direct contact information, reinforcing accountability and trust. When a low tire alert appeared on the vehicle days later, Jarvis responded immediately, answering my call on his scheduled day off. Recognizing the safety implications of an upcoming four-hour drive through remote and unpaved areas, he took decisive action to ensure continuity of service and customer safety. Jarvis personally coordinated with Aaron, Branch Manager at the Clinton, Mississippi location, calling ahead to facilitate a seamless vehicle exchange while I was en route. Upon arrival, Aaron had already prepared a newly inspected vehicle that passed all operational checks and was appropriate for extended travel. The handoff was efficient, professional, and executed without disruption. The replacement vehicle performed flawlessly for over 25 days, eliminating any additional service needs and reinforcing Enterprise’s operational reliability. As the rental period concluded, Garrett, Branch Manager at the Byram location, further demonstrated Enterprise’s commitment to customer-centric solutions. He clearly confirmed and documented approval for a one-way return to the New Orleans airport, despite the original contract specifying a different return location outside of the Louisiana district. His clarity, responsiveness, and assurance enabled a smooth drop-off by my spouse, preventing unnecessary friction or escalation. Collectively, Jarvis, Aaron, and Garrett exemplify Enterprise’s leadership values: accountability, proactive problem-solving, cross-location collaboration, and customer advocacy. Their actions mitigated operational risk, ensured customer safety, and delivered a consistently high-quality experience across multiple branches and districts. This level of ownership and professionalism reflects performance well above standard expectations and merits formal recognition. Enterprise is well-served by leaders of this caliber. Their performance directly supports customer loyalty, brand trust, and long-term business value.

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