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AutoZone Auto Parts

4.3
(282 reviews)

Business Details

531 W Northside Dr, Jackson, MS
39206, United States
(601) 981-9300
https://www.autozone.com/locations/ms/jackson/531-w-northside-dr.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Northside Dr in Jackson, MS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, MS or call us at (601) 981-9300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
531 W Northside Dr, Jackson, MS
39206, United States

Hours

Reviews

4.3
282 reviews
5 stars
170
4 stars
60
3 stars
26
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.

Product Availability

Customers frequently noted that the store had a wide range of parts available, often finding exactly what they needed.

Mixed Experiences

While many reviews highlighted great service, some customers reported poor experiences, including rude staff and long wait times.

Store Management

Several reviews mentioned the positive impact of the store manager and staff, although there were also complaints about unprofessional behavior from some employees.
  • AF
    Andrew Feltson
    Jan 26, 2026
    5.0
    Great customer service hands down, very knowledgeable and courtesy. Will definitely be back Nikki and Damarria nice and friendly in and out 10
  • JM
    John Mcbride
    Jan 2, 2026
    5.0
    Got the headlight bulb I needed ! My pathfinder headlight bulb went out and they had just the right bulb I needed . The guy even helped me put it in on the spot . Thanks Auto Zone !
  • QW
    Quentin Weathersby
    Dec 28, 2025
    1.0
    Elderly grandmother went in to buy bulb for head light and was told after the purchase that I would have to get a mechanic or dealership to install bulb. I went directly to the AutoZone on County Line Road in Jackson or Ridgeland and had it installed by a very nice young man named Jared possibly. Why does this Northside location not service their customers?
  • DH
    Doris Harris
    Oct 29, 2025
    5.0
    Went into Store Northside Drive Store The Store Manager was very helpful understand wht I need Thanks Great Store
  • AE
    Amanda Eisenmenger
    Mar 6, 2019
    3.0
    Can do without the attitude from the employees!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Jackson, MS is open Monday through Friday from 7:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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