AutoZone Auto Parts

4.2
306 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Woodrow Wilson in Jackson, MS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, MS or call us at (601) 355-0720.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
401 W Woodrow Wilson, Jackson, MS
39213, United States

Hours

Reviews

4.2
306 reviews
5 stars
181
4 stars
57
3 stars
39
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were notable complaints about rude managers and unprofessional behavior.

Product Availability

Several customers reported issues with product availability, including instances where parts were not in stock despite being confirmed over the phone.

Efficiency

Many reviews highlighted the quick service and efficiency of the staff, with customers appreciating the fast in-and-out experience.

Staff Knowledge

Customers generally found the staff knowledgeable and helpful in locating parts and providing assistance, although some noted inconsistencies in service quality.

Store Environment

The store environment received positive remarks for being clean and friendly, although there were complaints about feeling watched or accused of theft.
  • NS
    Nicolas J. Stevenson
    Nov 11, 2025
    5.0
    Awesome place to go to when u need a place to go and get some auto part or parts that you need to use for your vehicle at anytime that you need it. Also, the workers are so very nice and friendly too, and will help u out, when u need help with something auto related, like trying to find something in the AutoZone auto parts store anytime u go inside one for something. Next, they helped my parents & me find the aisle with the air compressors on it.
  • NE
    Nakyda ervin
    Jun 24, 2025
    5.0
    Always a fast experience
  • CJ
    Caleb Johnson
    Jun 6, 2025
    1.0
    Called ahead of time for the part I was needing and spoke to a representative and they said the part was available in the store. Get to the store and they don’t have it.
  • EF
    Emily Field
    May 27, 2025
    1.0
    Went to get my check engine light read and they claimed they couldn't because it was raining. Don't waste your time. Just go to O'Reilly's down the street and they'll take care of you
  • RW
    Reginald Watkins
    Jun 4, 2019
    4.0
    Auto Zone is always a good idea place for your auto parts need.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts at 401 W Woodrow Wilson in Jackson, MS?

The store is open Monday through Saturday from 7:00 AM to 8:00 PM and on Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts in Jackson offer in-store pickup and same-day delivery services?

Yes, this location offers both in-store pickup and same-day delivery services for customer convenience.