Jiffy Lube

4.9
1832 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HORN LAKE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1652 Goodman Rd W, Horn Lake, MS
38637, United States

Hours

Reviews

4.9
1,832 reviews
5 stars
1,716
4 stars
57
3 stars
13
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to explain services and provide assistance.

Speed of Service

Many reviews noted the quick and efficient service, with several customers mentioning being in and out in a timely manner.

Overall Experience

The majority of customers expressed high satisfaction with their experiences, often referring to the service as excellent and recommending the facility to others.

Knowledgeable Staff

Customers appreciated the staff's knowledge about vehicle maintenance and their ability to provide informative advice.

Inconsistency

A few reviews mentioned negative experiences, including poor service on busy days and issues with management, indicating some inconsistency in service quality.
  • NS
    Nicole Stevenson
    Jan 5, 2026
    5.0
    Customer service was great. Quick and got me in and out.
  • AB
    Amaris Bruno
    Dec 23, 2025
    5.0
    Service guys were amazing!! Thomas was very professional!!
  • MH
    Manesha Harmon
    Dec 17, 2025
    5.0
    I pulled up in a frenzy because I was supposed to have left for my trips hours ago, these guys seemed like they felt my frustration and got me right in and out ! They were very helpful and understanding in what I needed done and was very educational about the difference types of oils they provided and what was best for my trip. I would recommend this facility to anyone that I came across. Not only did they provide excellent customer service, they were fast and efficient. Thank you.
  • WT
    Whitney Taylor
    Dec 16, 2025
    5.0
    Great service! Helped me to be informed about my car and what it needs!
  • AW
    Ashley Wilkins
    Dec 12, 2025
    5.0
    I have been coming to jiffy lube since I’ve moved to this area 5 years ago and they are always the nicest people.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service