Advance Auto Parts

4.4
235 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5984 Highway 51 N in Horn Lake offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5984 Highway 51 N, Horn Lake, MS
38637, United States

Hours

Reviews

4.4
235 reviews
5 stars
153
4 stars
45
3 stars
21
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good inventory of parts, although there were some complaints about incorrect orders and stock issues.

Mixed Experiences

While many reviews highlighted positive experiences, there were also reports of declining service quality and issues with warranty claims.

Efficiency

Some customers expressed frustration with slow service during order pickups, while others appreciated quick and efficient assistance.

Employee Knowledge

The staff's knowledge was praised by many, though some customers felt that certain employees lacked the necessary expertise.
  • TB
    Tea Ben
    Oct 4, 2025
    5.0
    I only give this location a five because of Chris. This gentleman tries to help everyone and is more Christian than a lot of self proclaimed Christians who go to church. He is kind and goes out of his way to help the young and old, Black or White, wealthy or poor. I really have appreciated his help over the years.
  • MC
    Maxwell Currin
    Aug 20, 2025
    3.0
    They were great while I was there. But, on follow up they need a little help
  • CS
    Chris Solaas
    Jul 25, 2025
    5.0
    This specific Advance Auto has been a lifesaver for me more times than I can count. Over the last 25 years or so I've had many times when I've needed a new battery, an oil change, a new starter, spark plugs or wires, lights and wipers, and they've always been friendly, and always helped me out. But I have to relate, they went over the top recently. I needed new wiper blades for my car, and was in a hurry. It was raining, and wasn't looking forward to replacing the blades in the rain. But of course, that's when you discover you really need them. The wipers are sold individually. The guy asked me what model car I drove, and while I stood there trying to remember, he asked if I was driving the 2010 Highlander in the parking lot. Uh, yeah. He knew the make and model, better than me. He walked from the counter, and showed me exactly what my car needed, Even finding a pair that weren't too expensive, rang them up, and within two minutes I expected to be struggling to put them on in the rain. He wouldn't hear of it. He sent me into the cabin, and stood out there in the rain and replaced both, gave me a nod and tossed the old ones in the trash on the way back into the store. I gotta say, quality employees these days are sometimes hard to find, but one smile, one nod, one act of service will bring customers like me back time after time.
  • CA
    Chris Aldy
    Jun 30, 2025
    5.0
    Good folks and always help me out.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*