Principle Toyota of Hernando

4.8
3549 reviews

About

Toyota DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerCar DealerAuto Repair ShopAuto Parts Store
Servicing the North Mississippi and Memphis market for all of your Vehicle needs. Come see why Principle Toyota of Hernando is better than the competition.

Location

Principle Toyota of Hernando
2887 McIngvale Rd, Hernando, MS
38632, United States

Hours

Reviews

4.8
3,549 reviews
5 stars
3,339
4 stars
72
3 stars
25
2 stars
30
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by various salespeople, highlighting their professionalism, attentiveness, and ability to build relationships.

Sales Experience

Numerous reviews noted a smooth and enjoyable car buying experience, with sales staff being knowledgeable and accommodating to customer needs.

Service Department Issues

Several customers expressed dissatisfaction with the service department, citing poor communication and unresolved service issues.

Overall Satisfaction

Overall, customers reported high satisfaction with their purchases and the dealership, often recommending it to others despite some service-related complaints.
  • BB
    brandy ballinger
    3 days ago
    5.0
    Wes is amazing! He took very good care of my husband and I! Truly the best car buying process I’ve ever been through! He was very helpful every step of the way, I couldn’t be any happier with my new mom car!
  • CB
    Cody Ballinger
    3 days ago
    5.0
    Wesley was absolutely amazing. He sold my wife and I his and her 4Runners. He is pleasant to deal with and was a great salesman. I would absolutely recommend him and Principle Toyota.
  • JC
    J C
    Jan 3, 2026
    5.0
    I would like to express my thoughts on my experience with this location. I contacted the service department regarding a potential service inspection on a used vehicle I was going to purchase from a private seller. Doug, in the service department, answered the phone and was truly, truly exceptional. He broke down all the details of this potential next steps, even offered advice on what to look for during my private purchase, and simply answered all my questions and more. While he wasn't sure if I would still have a service need with them, you could tell he was authentic and wanted to earn my business. I certainly will use this location for all my toyota service needs. Thanks again Doug for being you. And if the right used vehicle pops up at this location, I might be an official customer on the sales side too ❤️
  • CK
    Courtney Kendall
    Jan 1, 2026
    5.0
    Wesley was absolutely amazing to work with! He was super helpful, patient, and genuinely cared about making something work for us. He took the time to explain everything clearly, answered all of our questions, and never made us feel pressured. The whole process was smooth and stress-free thanks to him. If you’re looking for someone who is honest, professional, and truly wants to help, I highly recommend asking for Wesley!
  • RT
    Randi Tutor
    Dec 31, 2025
    2.0
    I’m not exactly sure if my disappointment was with the dealership itself or with my salesman… I went in looking at a used 22 Camry, absolutely loved it however, they wouldn’t accept my vehicle as a trade in and the proceeded to throw the most insane “deal” at me… keep in mind this was a used Camry, that had minor damage, so I asked for a better deal… my salesman doesn’t reach out to me anymore after that BUT I seen they have dropped the price on the car almost $1k lower than what it was offered to me, because their silly little selves sent me the email LOL… I really wish I had a better experience. PLEASE, PAY ATTENTION TO THE CAR FAX REPORT !! Also, MAKE SURE ALL the bells and whistles work !!! My particular salesman, Braxton was not much help and made the entire process hard ! I’ve purchased over 6 vehicles in my recent lifetime and every single process was easy and complex, who knew buying a car would be so dang hard the 7th time around !

Frequently Asked Questions About Principle Toyota of Hernando

What types of vehicles does Principle Toyota of Hernando offer?

Principle Toyota of Hernando offers new and used Toyota cars and trucks, including popular models like Toyota Tacoma, Tundra, RAV4, and Corolla.

What are the business hours for Principle Toyota of Hernando?

The dealership is open Monday through Friday from 7:00 AM to 7:00 PM, and Saturday from 7:00 AM to 6:00 PM. It is closed on Sundays.