Need a rental car in Hattiesburg, MS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our U.s. Highway 98 location today.
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Q and Porsha for their outstanding service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and warning lights, indicating a need for better vehicle preparation.
Efficiency
Customers appreciated the quick and smooth rental and return processes, although some noted delays during busy times.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service and vehicle issues, suggesting inconsistency in service quality.
Location Issues
Some customers reported problems with reservations and vehicle availability, leading to frustration and dissatisfaction.
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Jen Win
Oct 14, 2025
2.0
Gave me a Ford expedition with 66,000 miles on it, almost no gas, with a bad tire that kept going almost flat. I had to keep airing it up. I didnt know what the warning light meant until I was almost all the way out of town, but why are they giving customers vehicles with warning lights flashing?? When I figured it out I called the oak grove Hattiesburg office on 98, after being hung up on 3x, finally I got through and was told to air the tire up myself. (Like i didnt know that). I asked what would happen if I got stranded on the side of the road, and was asked if I purchased the roadside assistance package. Like really?? You give me a bad vehicle, and im responsible if anything happens?? This company has went downhill since 2020. They never have enough employees working. The employees that are working mostly make it known that they don't want to be there, and everything is very disorganized. Oh yeah I forgot to mention that the expedition tag was about to expire, and she told me to come back and get the sticker put on when it expired in a week. I swear im not making this up. I told her that there is no way that I had time to do that so please put the sticker on now. So they had to go look for it. It took them 5 min of shuffling through desk papers until they found it. This company just isn't what it used to be.
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GeorgeRay Cavanaugh
Oct 7, 2025
5.0
Prompt courteous service
Newer year model vehicle very clean
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Mary McSwain
Sep 26, 2025
5.0
They're always busy, but they acknowledge you. They try to get you into the vehicle of choice at the lowest rate possible. Excellent customer service!!!
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Akram Dera
Sep 13, 2025
5.0
Had a great experience at the Enterprise on Highway 98 in Hattiesburg! The staff was professional and very helpful. Special thanks to Bre, who was extremely nice and made the whole process smooth and stress-free. Highly recommend this location!
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Claudia Boutwell
Aug 31, 2025
5.0
Always have had a great experience with Enterprise Rent- A-Car.