Enterprise Rent-A-Car

4.3
552 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hattiesburg, MS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our U.s. Highway 98 location today.

Location

Enterprise Rent-A-Car
6148 U.S. Highway 98 West, Hattiesburg, MS
39402, United States

Hours

Reviews

4.3
552 reviews
5 stars
390
4 stars
63
3 stars
30
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Q and Porsha providing exceptional service.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and warning lights, indicating a need for better vehicle preparation.

Efficiency

Customers appreciated the quick and smooth rental and return processes, although some noted delays and disorganization during busy times.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and vehicle issues, suggesting inconsistency in service quality.
  • CC
    Crystal
    5 days ago
    5.0
    Great customer service, wonderful employees! Helped with all of my needs. Nice vehicles to choose from. Thank you Hattiesburg MS store! You were a huge help in my time of need...
  • HR
    Harsha Reddy
    Dec 24, 2025
    5.0
    I had problem with my enterprise car in route from Dallas to Destin. I was routed to this store for swapping my vehicle. Ms.Brianna helped me out for accommodating my requests. She’s so kind and so helpful!!!
  • AG
    Alexton Guy
    Dec 15, 2025
    5.0
    Brittany and the guys who detail the car did a great job loved the service !
  • JW
    Jen Win
    Oct 14, 2025
    2.0
    Gave me a Ford expedition with 66,000 miles on it, almost no gas, with a bad tire that kept going almost flat. I had to keep airing it up. I didnt know what the warning light meant until I was almost all the way out of town, but why are they giving customers vehicles with warning lights flashing?? When I figured it out I called the oak grove Hattiesburg office on 98, after being hung up on 3x, finally I got through and was told to air the tire up myself. (Like i didnt know that). I asked what would happen if I got stranded on the side of the road, and was asked if I purchased the roadside assistance package. Like really?? You give me a bad vehicle, and im responsible if anything happens?? This company has went downhill since 2020. They never have enough employees working. The employees that are working mostly make it known that they don't want to be there, and everything is very disorganized. Oh yeah I forgot to mention that the expedition tag was about to expire, and she told me to come back and get the sticker put on when it expired in a week. I swear im not making this up. I told her that there is no way that I had time to do that so please put the sticker on now. So they had to go look for it. It took them 5 min of shuffling through desk papers until they found it. This company just isn't what it used to be.
  • GC
    GeorgeRay Cavanaugh
    Oct 7, 2025
    5.0
    Prompt courteous service Newer year model vehicle very clean

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Hattiesburg, MS?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, autos, and luxury cars for rental.

Where is the Enterprise Rent-A-Car location in Hattiesburg?

The Enterprise Rent-A-Car location in Hattiesburg is at 6148 U.S. Highway 98 West, Hattiesburg, MS 39402.