NTB-National Tire & Battery

4.5
598 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Gulfport today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
11011 Highway 49, Gulfport, MS
39503, United States

Hours

Reviews

4.5
598 reviews
5 stars
489
4 stars
40
3 stars
14
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like James, Jessica, and Heath.

Efficiency

Many reviews highlighted the quick service, with several customers noting they were in and out in a short amount of time.

Problem Resolution

Customers appreciated the staff's ability to resolve issues effectively, often going above and beyond to assist with unexpected problems.

Cleanliness

The store was described as clean and well-maintained, contributing to a positive customer experience.

Pricing

Customers found the prices to be reasonable and competitive, with some mentioning discounts and good value for services.
  • MB
    Miranda Bousqueto
    2 days ago
    5.0
    Very professional and friendly employees. I have never had an issue with them every time I come to this location. We bring all of our vehicles here for service. Ray is usually the one who helps us when we come in. Very good customer service!
  • MF
    Michael Fast
    2 days ago
    5.0
    Set the appointment up had the car in for an alignment the next morning. Had it done in about an hr! Previously took it to a shop that could not get it aligned right steering wheel would be on the left so you know it’s not right. Having a charger YOU will always have front end issues EVEY year or two and need to change the stock parts so they can adjust the wheels correctly. Not many knows hot to adjust them right but they did here and the wheel stays center. Trust me if you need an alignment go I’ve been fighting for months changing parts and having a place that shouldn’t do alignments when going here was quick and simple! Thanks guys my new go to spot!
  • AP
    Aaron Pham
    3 days ago
    5.0
    NTB Gulfport is the best NTB in the world. I would gladly recommend this place to anybody. Good customer service and quick response times. I only go to this place because when I go to other tire places, I usually get pissed off. Like, the MAVIS/NTB in New Orleans asked for a tip after I bought new tires once.
  • SG
    Shae Galiano
    Nov 13, 2025
    1.0
    Got there at 9:45. Appointment at 10. Watched everyone do nothing for a hour and was informed at 11 that the garage door was broken and the maintenance had JUST arrived to fix it. Only recommend if you have an entire day to waste and another day to come back .
  • ES
    Ellis Smith
    Oct 31, 2025
    1.0
    My wife spent over $1000 on a new set of tires. The technicians mounted the CLEARLY LABLED DIRECTIONAL tire backwards. This creates an extremely dangerous situation where the tire doesn’t shed water properly and can hydroplane much easier. Do not trust your lives and vehicles to this business or any of their chain locations based on the uncaring attitude of the regional manager (251 area code.) Local staff has always been great. After an oil change, they neglected to put my skid plate bolts back in correctly on my Tacoma about a year ago and left it hanging loosely on 3 of 4 partially tightened bolts. The local staff sourced replacement OEM Toyota bolts and gave me a free oil change. This made me give them another chance. I just got off the phone with the regional manager and offered him an opportunity to earn my business back by giving us a free oil change or a discount on tires I’m shopping for; he declined and told me that mounting a directional tire backwards wasn’t dangerous. Go elsewhere seriously and don’t deal with the corporate game. They only care about $ not your safety or business as the regional manager demonstrated soundly.

Frequently Asked Questions About NTB-National Tire & Battery

What type of services does NTB-National Tire & Battery in Gulfport offer?

NTB-National Tire & Battery offers a wide range of auto services including tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours for NTB-National Tire & Battery in Gulfport?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.