NTB-National Tire & Battery

4.5
638 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Gulfport today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
11011 Highway 49, Gulfport, MS
39503, United States

Hours

Reviews

4.5
638 reviews
5 stars
524
4 stars
41
3 stars
14
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

Many reviews noted the quick service and timely completion of work, with several customers mentioning being in and out in under two hours.

Quality of Work

Overall, customers expressed satisfaction with the quality of service, including successful tire repairs and alignments.

Honesty

Several customers appreciated the honesty of the staff, particularly in situations where they advised against unnecessary services.

Management

James, the store manager, received multiple commendations for his leadership, attention to detail, and commitment to customer satisfaction.
  • LL
    Leander
    3 days ago
    1.0
    I really enjoy this place and appreciate the generally friendly and professional staff. However, I had a negative experience with Ms. Jess, whose attitude was unprofessional and disappointing. Regardless of her mood, I believe customer service should be consistent and respectful. Her behavior was out of line, especially when she had an unnecessary attitude towards another employee, which seemed uncalled for and not in line with being a team player. I plan to report this to customer relations, as such conduct shouldn't be tolerated. This was the first time I encountered her, and it was a letdown. Nevertheless, I still think the rest of the staff provides a great environment, and I look forward to returning and seeing improvements.
  • DB
    Douglas Bourgeois
    5 days ago
    5.0
    Balance and rotate with an alignment service was excellent, friendly staff and Jessica and James took great care of me while getting the services done
  • MW
    moniquiea wright
    Dec 31, 2025
    5.0
    Chris was so helpful with helping me solve the issue with my car! He has great customer service and you should visit NTB if you have any car issues!
  • KW
    Kyle Wilson
    Dec 30, 2025
    5.0
    Jason was fantastic! He helped us out last minute by identifying a broken control arm, ordering the part, replacing it, and realigning my wife's car in just a few hours. He also made sure to communicate at every given opportunity to give us updated timelines and was very transparent with costs and what they were associated with. Great service, even better customer service!
  • BG
    bradley gallagher
    Dec 28, 2025
    2.0
    Swung by on 12/28/25 to get a quick tire rotation done. The front desk attendant told me that there would be a little wait, because they only had one shop tech today. No biggie, understandable. So as I waited, I couldn't help but notice that there were 2 employees in the office area and one shop tech. The 2 in the office were glued to their phones the whole time I was there. The shop tech never stopped working. It drove me crazy because I wanted to jump in and help the shop tech, and I'm not even on his team. Definitely not very customer service or teamwork focused individuals in the office at this location on this day. Hopefully they can become more teamwork focused because of this review.

Frequently Asked Questions About NTB-National Tire & Battery

What type of services does NTB-National Tire & Battery in Gulfport offer?

NTB-National Tire & Battery offers a wide range of auto services including tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours for NTB-National Tire & Battery in Gulfport?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.