Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Ty and Troy for their outstanding service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including customers receiving different vehicles than reserved or being told no vehicles were available despite prior reservations.
Cleanliness and Maintenance
Customers generally reported that the vehicles were clean and well-maintained, although there were some complaints about specific cars being dirty or having issues.
Reservation Issues
Multiple customers experienced problems with their reservations, including being given the wrong vehicle or having their reservations canceled without proper notice.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and vehicle availability, indicating inconsistency in service quality.