Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Flowood.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
147 Friendly and Fresh Drive, Flowood, MS
39232, United States
Hours
Reviews
4.2
148 reviews
5 stars
106
4 stars
14
3 stars
3
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, highlighting individual employees for their exceptional care and communication.
Efficiency
The business is noted for its quick service, with many customers reporting fast turnaround times for oil changes and other services.
Service Quality
While many reviews commend the thoroughness of the service, there are significant concerns about mistakes made during oil changes, including loose filters and incorrect oil levels.
Upselling Practices
Several customers expressed frustration with aggressive upselling tactics, feeling pressured to purchase additional services that were unnecessary.
Inconsistency
There are mixed reviews regarding the consistency of service quality, with some customers reporting excellent experiences while others encountered serious issues.
- WKWilliam “Smiling Jack” KyzerDec 22, 20251.0Oil drain plug was not just tightened a little extra for good measure, it was tightened so hard that it flattened an aluminum washer and cracked my oil pan near the drain hole. I don’t understand. I had absolutely no cross words or anything with the young fella changing my oil. Never going back.
- CICoker Palmer IIIDec 16, 20255.0They have always been friendly, prompt, professional, and have provided great customer service. I have recommended them to everyone in my circle of family and friends. As long as the service stays where it is, Valvoline will have my lifelong business.
- JMjoseph mcgeeOct 27, 20255.0Great customer service
- MKMatthew KELLOGGOct 6, 20255.0Guys here run a "well oiled machine". Pun intended. Quick and effective. Good communication and verified between the whole team that my work was done correctly.
- CCCaShSep 30, 20255.0Ty at Valvoline provided exceptional customer service. He was professional, informative, and very attentive throughout the whole process. I appreciated the way he explained everything clearly and made sure I understood my options. You can tell he genuinely cares about the customer and takes pride in his work. It’s rare to come across that level of service these days, and it really made the experience smooth and pleasant. Thank you, Ty, for going above and beyond—I’ll definitely be back! -CaSh
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Flowood offer?
Valvoline Instant Oil Change in Flowood provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Flowood?
The store is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving Day and Christmas Day in 2025.
Do I need an appointment for services at Valvoline Instant Oil Change?
No, appointments are not required. You can visit without scheduling in advance for oil changes and other maintenance services.
What payment methods are accepted at Valvoline Instant Oil Change in Flowood?
They accept debit cards, credit cards, and mobile NFC payments, making it easy to pay with your preferred payment method.
Where is Valvoline Instant Oil Change located in Flowood?
It is located at 147 Friendly and Fresh Drive, Flowood, MS 39232, United States.
Are there other oil change stations near Valvoline Instant Oil Change in Flowood?
Yes, Take 5 Oil Change is nearby, offering another convenient option for quick oil changes in the area.
What dining options are close to Valvoline Instant Oil Change in Flowood?
Nearby dining options include Castlewoods Nutrition for smoothies and fast food, Burger King for quick burgers, Lost Pizza Co. Flowood for pizza, Domino's Pizza for fast food delivery, and Crawfish King for Cajun and Creole cuisine.
Where can I get beauty and salon services near Valvoline Instant Oil Change in Flowood?
Mississippi Nails, Southern Divas Salon, The Cutaway Salon, Natural U Salon LLC, and KM Nails are all nearby offering nail, hair, barber, and spa services.
If I want to combine vehicle maintenance with other errands, what nearby services are available?
Close to Valvoline Instant Oil Change, you can visit wellness stores like Your CBD Store | SUNMED, get dry cleaning at Kolb's Grand Cleaners or Wells Cleaners, and even access medical services at Castlewoods Dental Clinic.
How can I find more information or connect with Valvoline Instant Oil Change online?
You can visit their official site at https://store.vioc.com/ms/flowood/147-friendly-and-fresh-drive and follow their Facebook page at https://www.facebook.com/103260522437055 or their Instagram handle valvolineinstantoilchange.