Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Flowood.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
147 Friendly and Fresh Drive, Flowood, MS
39232, United States
Hours
Reviews
4.2
146 reviews
5 stars
105
4 stars
14
3 stars
3
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, highlighting specific employees for their exceptional care and communication.
Efficiency
Customers frequently noted the quick service, with many stating they were in and out in a timely manner, often within 15-20 minutes.
Service Quality
While many reviews were positive about the quality of service, there were several complaints regarding mistakes made during oil changes, such as loose filters and incorrect oil levels.
Upselling Concerns
Several customers expressed frustration over perceived pressure to purchase additional services or products, feeling that they were upsold unnecessarily.
Inconsistency
Feedback indicated a decline in service quality over time, with some customers reporting negative experiences that contrasted sharply with their previous visits.
- JMjoseph mcgeeOct 27, 20255.0Great customer service
- MKMatthew KELLOGGOct 6, 20255.0Guys here run a "well oiled machine". Pun intended. Quick and effective. Good communication and verified between the whole team that my work was done correctly.
- CCCaShSep 30, 20255.0Ty at Valvoline provided exceptional customer service. He was professional, informative, and very attentive throughout the whole process. I appreciated the way he explained everything clearly and made sure I understood my options. You can tell he genuinely cares about the customer and takes pride in his work. It’s rare to come across that level of service these days, and it really made the experience smooth and pleasant. Thank you, Ty, for going above and beyond—I’ll definitely be back! -CaSh
- LTLatoya ThompsonSep 17, 20251.0Today I took my car in for an oil change.By the time I got home it was no oil in the car.I stopped to have the oil checked again. Oil had sprayed everywhere on the bottom of the car and the back of the car.The oil filter housing was cracked and the wrong oil filter was put in the car.When I called back I was told it was nothing they could do because a gasket could have blown on the way home.My car can not be driven until I have someone else fix their mistake.PLEASE DO NOT TAKE YOUR CARE HERE!!!!!!
- TSTerri SmithSep 17, 20251.0Took my car in today to get an oil change and had the WORST experience ever... The oil filter housing was CRACKED and the WRONG oil filter was placed in my car, when we called back we were told there was NOTHING they could do....DO NOT TAKE YOUR CAR HERE.... VALVOLINE FLOWOOD
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Flowood offer?
Valvoline Instant Oil Change in Flowood provides 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Flowood?
The store is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving Day and Christmas Day in 2025.
Do I need an appointment for services at Valvoline Instant Oil Change?
No, appointments are not required. You can visit without scheduling in advance for oil changes and other maintenance services.
What payment methods are accepted at Valvoline Instant Oil Change in Flowood?
They accept debit cards, credit cards, and mobile NFC payments, making it easy to pay with your preferred payment method.
Where is Valvoline Instant Oil Change located in Flowood?
It is located at 147 Friendly and Fresh Drive, Flowood, MS 39232, United States.
Are there other oil change stations near Valvoline Instant Oil Change in Flowood?
Yes, Take 5 Oil Change is nearby, offering another convenient option for quick oil changes in the area.
What dining options are close to Valvoline Instant Oil Change in Flowood?
Nearby dining options include Castlewoods Nutrition for smoothies and fast food, Burger King for quick burgers, Lost Pizza Co. Flowood for pizza, Domino's Pizza for fast food delivery, and Crawfish King for Cajun and Creole cuisine.
Where can I get beauty and salon services near Valvoline Instant Oil Change in Flowood?
Mississippi Nails, Southern Divas Salon, The Cutaway Salon, Natural U Salon LLC, and KM Nails are all nearby offering nail, hair, barber, and spa services.
If I want to combine vehicle maintenance with other errands, what nearby services are available?
Close to Valvoline Instant Oil Change, you can visit wellness stores like Your CBD Store | SUNMED, get dry cleaning at Kolb's Grand Cleaners or Wells Cleaners, and even access medical services at Castlewoods Dental Clinic.
How can I find more information or connect with Valvoline Instant Oil Change online?
You can visit their official site at https://store.vioc.com/ms/flowood/147-friendly-and-fresh-drive and follow their Facebook page at https://www.facebook.com/103260522437055 or their Instagram handle valvolineinstantoilchange.