Business Details
About
Car Dealer
Details
- DebitAvailable
Location
Hours
Reviews
4.7
1,468 reviews
5 stars
1,268
4 stars
96
3 stars
30
2 stars16
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their quick and efficient service.
Service Quality
Many reviews noted the high quality of service provided, with technicians being thorough, honest, and attentive to customer needs.
Sales Experience
The sales team received positive feedback for their knowledgeable and non-pushy approach, making the vehicle purchasing process smooth and pleasant.
Communication
While most reviews praised communication, there were a few mentions of lack of updates during service, indicating room for improvement.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the dealership for both service and vehicle purchases.
- YMYolanda Martin1 day ago5.0Its hard to find a business that is full of friendly people anymore...but every time ive been there every single person has smiled and spoke to me...every time!!
- JLJeremy LeeJan 4, 20265.0Phenomenal customer service! We have bought 2 other vehicles from Bill Russell Ford! We highly recommend using them! Chef helped us all three times getting our perfect vehicle! Go straight to him!! He is 100% dedicated to his customers!!
- DCDream CenterDec 30, 20255.0Consistent quality customer service is the hallmark of the service department at Bill Russell Ford. Quality service at a fair price delivered with integrity. I can’t ask for more than that.
- MYMark YoungDec 29, 20251.0After testing truck after work done I am back at service department we will see if they can fix it this time will let yawl know after they re do this problem but send me another after this rework
- THTyler HutchersonDec 29, 20255.0I had issues with a Chevy I bought from the used car lot, but came with the ford 3 month/ 4000 mile warranty. They were quick, friendly, and no hassle with repairs. They even told me to call back if their fix wasn’t enough, and are willing to send it to a Chevy dealership if that is what it calls for. First class!
Frequently Asked Questions About Bill Russell Ford Lincoln
What is the address of Bill Russell Ford Lincoln?
Bill Russell Ford Lincoln is located at 2120 US-45, Columbus, MS 39705, United States.
Which car brands does Bill Russell Ford Lincoln offer?
Bill Russell Ford Lincoln offers vehicles from Ford and Lincoln brands.
What are the business hours of Bill Russell Ford Lincoln?
Bill Russell Ford Lincoln is open Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays.
What types of vehicles can I find at Bill Russell Ford Lincoln?
You can find cars, trucks, and SUVs at Bill Russell Ford Lincoln.
Does Bill Russell Ford Lincoln sell new and used vehicles?
Yes, Bill Russell Ford Lincoln specializes in both new and used vehicles.
Can I pay with a debit card at Bill Russell Ford Lincoln?
Yes, Bill Russell Ford Lincoln accepts debit card payments.
Where can I go for automotive repairs near Bill Russell Ford Lincoln?
Nearby automotive repair options include Quick Lane Tire and Auto Center and Midas, both offering tire and repair services.
Are there any car wash services near Bill Russell Ford Lincoln?
Yes, nearby car wash services include Auto Spa and Take 5 Car Wash, which also offers auto detailing.
What dining options are available near Bill Russell Ford Lincoln?
Nearby dining options include Up Down Eatery and Coffeehouse for coffee and American cuisine, Sao Thai Sushi Bar for Thai and sushi, and KFC for fast food chicken.
Are there banks near Bill Russell Ford Lincoln for financial services?
Yes, several banks are nearby including BancorpSouth Bank, Cadence Bank, and Regions Bank, providing banking and credit services.