Advance Auto Parts

4.4
274 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1991 Pass Rd in Biloxi offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1991 Pass Rd, Biloxi, MS
39531, United States

Hours

Reviews

4.4
274 reviews
5 stars
178
4 stars
46
3 stars
29
2 stars
11
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

While most customers found the store had a good selection of parts, some reported issues with stock availability and needing to order parts.

Professionalism

Several reviews highlighted the professionalism of the staff, noting their courteous and efficient service during visits.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling that some items were overpriced or that they were being taken advantage of.

Mixed Experiences

While many reviews were positive, there were also mentions of poor service experiences, particularly regarding phone etiquette and order fulfillment.
  • JK
    Jesse Kelly
    Oct 30, 2025
    5.0
    I had a pleasant experience with Cristopher Santiago. He was professional and knowledgeable. He made my day.
  • PO
    Phillip Orsburn
    Oct 28, 2025
    5.0
    Had the tool I needed after everybody else didn't. Like this chain. Have great selection and prices.
  • CN
    carroll van nort
    Oct 2, 2025
    5.0
    Jason was very knowledgeable and answered all my questions!
  • JF
    Jonathan Fernandez
    Sep 4, 2025
    5.0
    Every time I visit the store, the employees here have been helpful. Ernie is a great guy, he really knows what customer service is. He always goes above to make sure that I get the parts I need for my jobs. Additionally, he has a great attitude and always make me feel welcomed when I walk in.
  • KM
    Kathy M
    Sep 1, 2025
    5.0
    Jason was friendly, courteous and professional. He replaced my battery quickly and I was on my way. I highly recommend Advanced Auto.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*