Car-X Tire & Auto

4.3
356 reviews
Auto Repair, Brake Service, Mufflers, Exhaust, Oil Changes, Discount Tires, New Tires, Scheduled Maintenance, Inspections

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Willard, MO is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
100 W Proctor Rd, Willard, MO
65781, United States

Hours

Reviews

4.3
315 reviews
5 stars
232
4 stars
22
3 stars
13
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the helpfulness and professionalism, while others reported unprofessional behavior and poor communication.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing unexpected charges and feeling misled about costs.

Service Quality

Inconsistent service quality reported; some customers had positive experiences with quick and effective repairs, while others faced repeated issues and dissatisfaction with repairs.

Appointment Management

Multiple complaints about appointment scheduling and management, with instances of appointments not being honored or confusion regarding service availability.

Staff Knowledge

Some customers highlighted knowledgeable staff who provided thorough explanations and assistance, while others felt their concerns were dismissed.
  • JD
    Jack Dugger
    Nov 3, 2025
    1.0
    Sent my son in with a coupon for an oil change $29. He leaves with a charge of over $50.00. Manager was a smart... saying with shop fees and tax it was more. Could have made that clear prior to charging my son more money. Another person was in there complaining about the same thing. Bad business practices.
  • CB
    Cathy Bliss
    Aug 29, 2025
    5.0
    Great service and always ready to help! They were able to get me in very quickly and taken care of so I could get back to work.
  • JM
    Jordan McConnell
    Aug 24, 2025
    1.0
    I would leave a no star review if I could. I made an appointment online for 10am on Sunday August 24th. It is now 10:20am on Sunday August 24th and nobody is at the shop, I called their customer service and she was extremely unhelpful. I blew a tire and all I needed was 1 replaced i took it off my car myself and brought and can’t even get a simple answer about what’s going on. Don’t waste your time or money at this place.
  • AW
    Alex West
    Jul 28, 2025
    1.0
    I had a terrible experience at this auto body shop. The staff was incredibly unprofessional, treating me condescendingly because of my age. They spoke to me as if I knew nothing about cars, dismissing my concerns and questions with patronizing remarks. The service was slow and communication was poor. I felt disrespected throughout the entire process. Avoid this shop if you want to be treated with basic courtesy and professionalism. One star is generous.
  • IB
    Ivan B
    Jul 26, 2025
    1.0
    Car-X replaced a bearing in my daughter's car three times, failed again. She took it to a reputable shop and learned the cheap bearing came from Amazon and was actually missing parts. Very dangerous. Go someplace else--you can't do worse. ZERO stars!!

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.