Feedback on customer service is mixed; while many praised the friendly and helpful staff, some highlighted issues with rudeness from a specific employee at the front desk.
Service Quality
Overall, customers reported satisfaction with the quality of service, including successful repairs and timely inspections, although there were a few complaints about misdiagnoses and overcharging.
Pricing
Prices are generally considered fair, but some customers felt they were overcharged, particularly women, and noted discrepancies between estimates and final bills.
Efficiency
Many reviews commend the business for quick service and the ability to accommodate walk-ins, although some customers experienced longer wait times than expected.
BD
Brian Davis
Dec 13, 2025
5.0
Over the last few years I have developed a very trusting relationship with Don's Auto. Corbin has been great in communicating honest recommendations for our vehicles while maintaining them well! Always happy to support businesses like this!
JC
Justin Collins
Oct 23, 2025
5.0
Fast and friendly service!
Took my Tacoma here for a wheel alignment after another local shop refused to perform the alignment. The staff were very professional and they got me in the same day. They were able to perform a successful alignment and correct the pull I was experiencing.
Previous experience - previously took my Tacoma to another shop for an alignment and they were unable to get the pull out after aligning it four times. I installed a new lower control arm and asked the other shop if they could perform the alignment again since I changed parts and they refused. This led me to my experience today at Don's.
Will most definitely be coming here for future needs.
SZ
Susan Zallar
Sep 17, 2025
5.0
I've gone to Don's several times now, and have always been taken care of promptly and professionally, even as a walk-in. Answered all my questions, and reasonable prices.
LL
Laura
Sep 4, 2025
5.0
Fair pricing, well run facility,, knowledgeable staff. The only reason I didn’t give a five star, and this in no way directed at one person and l know the auto repair industry is a very negative experience, but it was too clinical If it was a military base spot on. Like I said everything was very professional it just missed that happy go lucky vibe you want to feel when you spend your money. I hope they don’t take this wrong bc they were too notch on everything. Honestly I will give them a five and let’s just say an old man got to put his 2 cents in lol
Frequently Asked Questions About DON KENSLOW AUTO SERVICE INC
Where is DON KENSLOW AUTO SERVICE INC located?
DON KENSLOW AUTO SERVICE INC is located at 1618 Porter Wagoner Blvd, West Plains, MO 65775, US.
What are the regular business hours of DON KENSLOW AUTO SERVICE INC?
DON KENSLOW AUTO SERVICE INC operates Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturday and Sunday.
What types of services does DON KENSLOW AUTO SERVICE INC provide?
DON KENSLOW AUTO SERVICE INC is an auto service business specializing as a tire shop and automotive repair.
How can I contact DON KENSLOW AUTO SERVICE INC?
You can reach DON KENSLOW AUTO SERVICE INC by phone at +1 417-256-2752.
Does DON KENSLOW AUTO SERVICE INC have a website?
Yes, you can visit their website at http://www.donsautoservice.com for more information.
What are some nearby auto service competitors to DON KENSLOW AUTO SERVICE INC?
Nearby competitors include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro, offering alternatives for tire and auto services.
What nearby business services are close to DON KENSLOW AUTO SERVICE INC?
Nearby business resources include Beard Law Firm LLC for legal services and Landmark Bank for banking needs, helpful for customers managing both vehicle and personal affairs.
Are there any nearby medical facilities near DON KENSLOW AUTO SERVICE INC?
Yes, Ozarks Medical Center and OMC Pain Management Clinic are nearby medical centers, convenient for customers visiting the area.
What local dining options are available near DON KENSLOW AUTO SERVICE INC?
Customers can visit Ozark Burger Company and More food truck and Skillets restaurant for quick and casual dining after their auto service visit.
Are there any beauty and spa services close to DON KENSLOW AUTO SERVICE INC?
Yes, several beauty and spa options like Savvy Esthetics LLC, Lashes by Meg, and Salon Vida are nearby for customers who want to enjoy some relaxation after their auto service appointment.