DON KENSLOW AUTO SERVICE INC

4.3
199 reviews

About

Tire Shop

Location

DON KENSLOW AUTO SERVICE INC
1618 PORTER WAGONER BLVD, WEST PLAINS, MO
65775, United States

Hours

Reviews

4.3
199 reviews
5 stars
136
4 stars
25
3 stars
14
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, some highlighted issues with rudeness from a specific employee at the front desk.

Service Quality

Overall, customers reported satisfaction with the quality of service, including successful repairs and timely inspections, although there were a few complaints about misdiagnoses and overcharging.

Pricing

Prices are generally considered fair, but some customers felt they were overcharged, particularly women, and noted discrepancies between estimates and final bills.

Efficiency

Many reviews commend the business for quick service and the ability to accommodate walk-ins, although some customers experienced longer wait times than expected.
  • BD
    Brian Davis
    Dec 13, 2025
    5.0
    Over the last few years I have developed a very trusting relationship with Don's Auto. Corbin has been great in communicating honest recommendations for our vehicles while maintaining them well! Always happy to support businesses like this!
  • JC
    Justin Collins
    Oct 23, 2025
    5.0
    Fast and friendly service! Took my Tacoma here for a wheel alignment after another local shop refused to perform the alignment. The staff were very professional and they got me in the same day. They were able to perform a successful alignment and correct the pull I was experiencing. Previous experience - previously took my Tacoma to another shop for an alignment and they were unable to get the pull out after aligning it four times. I installed a new lower control arm and asked the other shop if they could perform the alignment again since I changed parts and they refused. This led me to my experience today at Don's. Will most definitely be coming here for future needs.
  • SZ
    Susan Zallar
    Sep 17, 2025
    5.0
    I've gone to Don's several times now, and have always been taken care of promptly and professionally, even as a walk-in. Answered all my questions, and reasonable prices.
  • LL
    Laura
    Sep 4, 2025
    5.0
    Fair pricing, well run facility,, knowledgeable staff. The only reason I didn’t give a five star, and this in no way directed at one person and l know the auto repair industry is a very negative experience, but it was too clinical If it was a military base spot on. Like I said everything was very professional it just missed that happy go lucky vibe you want to feel when you spend your money. I hope they don’t take this wrong bc they were too notch on everything. Honestly I will give them a five and let’s just say an old man got to put his 2 cents in lol
  • PD
    Paul Dean
    Aug 27, 2025
    5.0
    Great products and service. Very nice people.

Frequently Asked Questions About DON KENSLOW AUTO SERVICE INC

Where is DON KENSLOW AUTO SERVICE INC located?

DON KENSLOW AUTO SERVICE INC is located at 1618 Porter Wagoner Blvd, West Plains, MO 65775, US.

What are the regular business hours of DON KENSLOW AUTO SERVICE INC?

DON KENSLOW AUTO SERVICE INC operates Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturday and Sunday.