Customers frequently praised the fast, friendly, and professional service provided by the staff.
Pricing
Feedback on pricing was mixed; while many found prices fair and reasonable, some felt they were overcharged, particularly women.
Customer Service
There were notable complaints about a rude staff member at the front desk, which negatively impacted some customers' experiences.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the customer experience.
Reliability
Many customers expressed trust in the business for quality repairs and maintenance, often returning for multiple services.
JC
Justin Collins
Oct 23, 2025
5.0
Fast and friendly service!
Took my Tacoma here for a wheel alignment after another local shop refused to perform the alignment. The staff were very professional and they got me in the same day. They were able to perform a successful alignment and correct the pull I was experiencing.
Previous experience - previously took my Tacoma to another shop for an alignment and they were unable to get the pull out after aligning it four times. I installed a new lower control arm and asked the other shop if they could perform the alignment again since I changed parts and they refused. This led me to my experience today at Don's.
Will most definitely be coming here for future needs.
SZ
Susan Zallar
Sep 17, 2025
5.0
I've gone to Don's several times now, and have always been taken care of promptly and professionally, even as a walk-in. Answered all my questions, and reasonable prices.
LL
Laura
Sep 4, 2025
5.0
Fair pricing, well run facility,, knowledgeable staff. The only reason I didn’t give a five star, and this in no way directed at one person and l know the auto repair industry is a very negative experience, but it was too clinical If it was a military base spot on. Like I said everything was very professional it just missed that happy go lucky vibe you want to feel when you spend your money. I hope they don’t take this wrong bc they were too notch on everything. Honestly I will give them a five and let’s just say an old man got to put his 2 cents in lol
PD
Paul Dean
Aug 27, 2025
5.0
Great products and service. Very nice people.
TS
Tony Smith
Aug 21, 2025
5.0
Friendly fast service. Stopped by to get an ID/OD (DMV req) and was seen right away, I really appreciated this business’s willingness to knock out the ID/OD check without delay (came to this business after another local business said I’d have to make an appointment. An appointment for a 5 minute check?).
Frequently Asked Questions About DON KENSLOW AUTO SERVICE INC
Where is DON KENSLOW AUTO SERVICE INC located?
DON KENSLOW AUTO SERVICE INC is located at 1618 Porter Wagoner Blvd, West Plains, MO 65775, US.
What are the regular business hours of DON KENSLOW AUTO SERVICE INC?
DON KENSLOW AUTO SERVICE INC operates Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturday and Sunday.
What types of services does DON KENSLOW AUTO SERVICE INC provide?
DON KENSLOW AUTO SERVICE INC is an auto service business specializing as a tire shop and automotive repair.
How can I contact DON KENSLOW AUTO SERVICE INC?
You can reach DON KENSLOW AUTO SERVICE INC by phone at +1 417-256-2752.
Does DON KENSLOW AUTO SERVICE INC have a website?
Yes, you can visit their website at http://www.donsautoservice.com for more information.
What are some nearby auto service competitors to DON KENSLOW AUTO SERVICE INC?
Nearby competitors include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro, offering alternatives for tire and auto services.
What nearby business services are close to DON KENSLOW AUTO SERVICE INC?
Nearby business resources include Beard Law Firm LLC for legal services and Landmark Bank for banking needs, helpful for customers managing both vehicle and personal affairs.
Are there any nearby medical facilities near DON KENSLOW AUTO SERVICE INC?
Yes, Ozarks Medical Center and OMC Pain Management Clinic are nearby medical centers, convenient for customers visiting the area.
What local dining options are available near DON KENSLOW AUTO SERVICE INC?
Customers can visit Ozark Burger Company and More food truck and Skillets restaurant for quick and casual dining after their auto service visit.
Are there any beauty and spa services close to DON KENSLOW AUTO SERVICE INC?
Yes, several beauty and spa options like Savvy Esthetics LLC, Lashes by Meg, and Salon Vida are nearby for customers who want to enjoy some relaxation after their auto service appointment.