Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Washington, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington location today.
Location
Hours
Reviews
3.9
243 reviews
5 stars
150
4 stars
25
3 stars
13
2 stars
6
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the staff's professionalism and friendliness, while others report rudeness and unhelpfulness.
Reservation Issues
Numerous customers experienced problems with vehicle availability despite having confirmed reservations, leading to frustration and cancellations.
Vehicle Quality
Many reviews highlight the good condition and cleanliness of the rental vehicles, although some noted issues with cleanliness upon pickup.
Communication Problems
Customers reported difficulties with phone communication, including long hold times and lack of follow-up regarding reservations.
Location Praise
The Washington, MO location received consistent praise for its staff and service, with several customers expressing loyalty to this specific branch.
- POpaul oberlohr5 days ago4.0Had a good experience at Washington missouri. I would shop around if you rent from enterprise rolla missouri was $300 more for the same car that Washington missouri had
- BEBil EvansNov 16, 20255.0Had another great experience at the Washington MO Enterprise location. They aren’t the closest location but their quality of service is worth the extra drive.
- KRKristen ReifsteckOct 11, 20251.0Rented a car, or tried to and they didn’t have a rental. When asked why I didn’t receive a call the staff instantly got rude and asked if I wanted to see his system. I had to provide all of that information to make the reservation. If there were other closer options I would not recommend Enterprise.
- RKRichard KrenningOct 11, 20253.0enterprise gave us a great price a. reliable car they just need to train their employees better they couldn't tell me even on how to turn the radio on. we had to learn how to operate all the accessories on our own. With more knowledgeable employees it would have made it more enjoyable trip.⁹
- JGJunita GillaspySep 30, 20251.0I was just told that if I'm paying with a debit card, I have to provide a utility bill in my name matching my address. The address on my license has to match as well. Utility bill is in my landlord's name, nor do I have a credit card as alternate payment. I WAS TOLD THIS THE DAY BEFORE I'M SUPPOSED TO MAKE A 13HR TRIP. I have reservations made that can't be refunded at this point. Absolutely terrible.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Washington, MO offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals along with flexible rental options and airport pick-up services.
Where is the Enterprise Rent-A-Car location in Washington, MO?
The Enterprise Rent-A-Car location is at 2004 Phoenix Center, Washington, MO 63090, USA.
What are the operating hours of Enterprise Rent-A-Car in Washington, MO?
They are open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a rental car at Enterprise Rent-A-Car in Washington, MO?
You can reserve a rental car online at their website or via their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/mo/washington-0156.html
Which payment methods are accepted at Enterprise Rent-A-Car in Washington?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Washington, MO offer any discounts?
Yes, they offer discounts for active military personnel.
What nearby dining options are available close to Enterprise Rent-A-Car in Washington, MO?
Nearby dining includes China King, The Creek Grill & Sports Bar, WashMo SnoBiz, Chico's Restaurant, Orange Leaf Frozen Yogurt, Papa Murphy's, Starbucks, Humble Donut Co., and Exit 11 Coffee Drive-Thru.
Are there fitness or wellness centers near Enterprise Rent-A-Car?
Yes, Anytime Fitness and Planet Fitness gyms, as well as Axes Physical Therapy, are located nearby for your wellness needs.
What other services or shops can customers visit near Enterprise Rent-A-Car in Washington, MO?
Customers can visit Goodwill thrift stores, a Bank of Franklin County branch, Verizon mobile store, Supercuts salon, and LibertyX Bitcoin ATM nearby.
How might nearby places be useful when visiting Enterprise Rent-A-Car in Washington?
Nearby cafes like Starbucks and Exit 11 Coffee Drive-Thru are great for a quick coffee before your rental pick-up. After renting, you can easily visit local restaurants or fitness centers like Anytime Fitness for errands or leisure around the area.