Enterprise Rent-A-Car

3.9
248 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Washington, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington location today.

Location

Enterprise Rent-A-Car
2004 Phoenix Center, Washington, MO
63090, United States

Hours

Reviews

3.9
248 reviews
5 stars
154
4 stars
25
3 stars
13
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Reservation Issues

Frequent complaints about unavailability of reserved vehicles, leading to frustration and inconvenience for customers.

Vehicle Condition

Generally positive feedback on vehicle cleanliness and condition, though some customers noted issues with cleanliness.

Communication Problems

Customers experienced long wait times on hold and poor communication regarding reservations and vehicle availability.
  • JH
    Joseph Hammonds
    Dec 8, 2025
    1.0
    This was the most horrible experience !!! How does a company have you make a reservation & confirm it days before just to drive 40 min to show no courtesy call !!! And first thing he said was they had NO CARS TO RENT OUT while I was there saw 5 outher people being told rhe same thing, then took make it even worse the first guy we talk to offer us a car, we went out side line 5 min went back In and the outher guy working behind the counter gave it to some outher people what the he'll at least communicate when you are having issiues. I would .never refer this site to anyone - star if I could
  • SV
    S Vance
    Nov 29, 2025
    5.0
    Kevin did an excellent job getting me into a car at the last minute! He was friendly and polite. He worked with my insurance company and handled everything seamlessly. The walk through was also incredible. If you call there you should definitely ask for Kevin. He's the man!
  • JC
    John Chandler
    Nov 25, 2025
    5.0
    Outstanding service! All members of the team were helpful, courteous, and determined to provide great service. Thank you!
  • PO
    paul oberlohr
    Nov 18, 2025
    4.0
    Had a good experience at Washington missouri. I would shop around if you rent from enterprise rolla missouri was $300 more for the same car that Washington missouri had
  • BE
    Bil Evans
    Nov 16, 2025
    5.0
    Had another great experience at the Washington MO Enterprise location. They aren’t the closest location but their quality of service is worth the extra drive.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Washington, MO offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals along with flexible rental options and airport pick-up services.

Where is the Enterprise Rent-A-Car location in Washington, MO?

The Enterprise Rent-A-Car location is at 2004 Phoenix Center, Washington, MO 63090, USA.