Need a rental car in Washington, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington location today.
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and poor communication, particularly regarding reservations.
Availability Issues
Several customers reported that vehicles were not available despite having made reservations, leading to frustration and dissatisfaction.
Mixed Experiences
Some customers had excellent experiences with specific employees, while others faced significant issues, indicating inconsistency in service quality.
Cleanliness and Condition
A few reviews mentioned that vehicles were not clean upon pickup, with issues like animal hair and lack of thorough cleaning.
NR
Nancy Roth
Jan 31, 2026
5.0
Enterprise was there to help when I needed a vehicle after having been in an accident. They were very nice and helpful and have fairly reasonable rates as well as dependable vehicles.
AB
Anthony Burt
Jan 26, 2026
5.0
Great crew, great service! This crew is always willing to help and is very accommodating. I also appreciate their ability to adapt in the moment to make sure their customer's needs are covered.
LS
Lerrys Coffie Shop
Jan 21, 2026
1.0
No cars available..had to change my reservation twice..short staffed..couldnt deliver or do a pick up..almost no local offices..poor vehicle selection..honestly surprised we were able to get anything at all. Not how you want the experience to be after someone hits your car. They really need to get it together. If youre always short staffed and have no cars, THEN HIRE MORE HELP AND GET MORE VEHICLES. Period! One star for this
JH
Joseph Hammonds
Dec 8, 2025
1.0
This was the most horrible experience !!!
How does a company have you make a reservation & confirm it days before just to drive 40 min to show no courtesy call !!! And first thing he said was they had NO CARS TO RENT OUT while I was there saw 5 outher people being told rhe same thing, then took make it even worse the first guy we talk to offer us a car, we went out side line 5 min went back In and the outher guy working behind the counter gave it to some outher people what the he'll at least communicate when you are having issiues. I would .never refer this site to anyone
- star if I could
SV
S Vance
Nov 29, 2025
5.0
Kevin did an excellent job getting me into a car at the last minute! He was friendly and polite. He worked with my insurance company and handled everything seamlessly. The walk through was also incredible. If you call there you should definitely ask for Kevin. He's the man!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Washington, MO offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals along with flexible rental options and airport pick-up services.
Where is the Enterprise Rent-A-Car location in Washington, MO?
The Enterprise Rent-A-Car location is at 2004 Phoenix Center, Washington, MO 63090, USA.
What are the operating hours of Enterprise Rent-A-Car in Washington, MO?
They are open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a rental car at Enterprise Rent-A-Car in Washington, MO?
You can reserve a rental car online at their website or via their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/mo/washington-0156.html
Which payment methods are accepted at Enterprise Rent-A-Car in Washington?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Washington, MO offer any discounts?
Yes, they offer discounts for active military personnel.
What nearby dining options are available close to Enterprise Rent-A-Car in Washington, MO?
Nearby dining includes China King, The Creek Grill & Sports Bar, WashMo SnoBiz, Chico's Restaurant, Orange Leaf Frozen Yogurt, Papa Murphy's, Starbucks, Humble Donut Co., and Exit 11 Coffee Drive-Thru.
Are there fitness or wellness centers near Enterprise Rent-A-Car?
Yes, Anytime Fitness and Planet Fitness gyms, as well as Axes Physical Therapy, are located nearby for your wellness needs.
What other services or shops can customers visit near Enterprise Rent-A-Car in Washington, MO?
Customers can visit Goodwill thrift stores, a Bank of Franklin County branch, Verizon mobile store, Supercuts salon, and LibertyX Bitcoin ATM nearby.
How might nearby places be useful when visiting Enterprise Rent-A-Car in Washington?
Nearby cafes like Starbucks and Exit 11 Coffee Drive-Thru are great for a quick coffee before your rental pick-up. After renting, you can easily visit local restaurants or fitness centers like Anytime Fitness for errands or leisure around the area.
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