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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(251 reviews)

Business Details

2004 Phoenix Center, Washington, MO
63090, United States
(636) 390-0051

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Washington, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington location today.

Location

Enterprise Rent-A-Car
2004 Phoenix Center, Washington, MO
63090, United States

Hours

Reviews

3.9
251 reviews
5 stars
156
4 stars
24
3 stars
13
2 stars
6
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and poor communication, particularly regarding reservations.

Availability Issues

Several customers reported that vehicles were not available despite having made reservations, leading to frustration and dissatisfaction.

Mixed Experiences

Some customers had excellent experiences with specific employees, while others faced significant issues, indicating inconsistency in service quality.

Cleanliness and Condition

A few reviews mentioned that vehicles were not clean upon pickup, with issues like animal hair and lack of thorough cleaning.
  • NR
    Nancy Roth
    Jan 31, 2026
    5.0
    Enterprise was there to help when I needed a vehicle after having been in an accident. They were very nice and helpful and have fairly reasonable rates as well as dependable vehicles.
  • AB
    Anthony Burt
    Jan 26, 2026
    5.0
    Great crew, great service! This crew is always willing to help and is very accommodating. I also appreciate their ability to adapt in the moment to make sure their customer's needs are covered.
  • LS
    Lerrys Coffie Shop
    Jan 21, 2026
    1.0
    No cars available..had to change my reservation twice..short staffed..couldnt deliver or do a pick up..almost no local offices..poor vehicle selection..honestly surprised we were able to get anything at all. Not how you want the experience to be after someone hits your car. They really need to get it together. If youre always short staffed and have no cars, THEN HIRE MORE HELP AND GET MORE VEHICLES. Period! One star for this
  • JH
    Joseph Hammonds
    Dec 8, 2025
    1.0
    This was the most horrible experience !!! How does a company have you make a reservation & confirm it days before just to drive 40 min to show no courtesy call !!! And first thing he said was they had NO CARS TO RENT OUT while I was there saw 5 outher people being told rhe same thing, then took make it even worse the first guy we talk to offer us a car, we went out side line 5 min went back In and the outher guy working behind the counter gave it to some outher people what the he'll at least communicate when you are having issiues. I would .never refer this site to anyone - star if I could
  • SV
    S Vance
    Nov 29, 2025
    5.0
    Kevin did an excellent job getting me into a car at the last minute! He was friendly and polite. He worked with my insurance company and handled everything seamlessly. The walk through was also incredible. If you call there you should definitely ask for Kevin. He's the man!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Washington, MO offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals along with flexible rental options and airport pick-up services.

Where is the Enterprise Rent-A-Car location in Washington, MO?

The Enterprise Rent-A-Car location is at 2004 Phoenix Center, Washington, MO 63090, USA.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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