Advance Auto Parts

4.2
170 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1501 Heritage Hills Dr in Washington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1501 Heritage Hills Dr, Washington, MO
63090, United States

Hours

Reviews

4.2
170 reviews
5 stars
105
4 stars
35
3 stars
12
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Matt, Richard, and Jonny.

Store Atmosphere

The store is noted for its positive and energetic atmosphere, making customers feel welcomed and appreciated.

Product Availability

Customers frequently highlighted the store's good selection of parts and availability, often finding items that other stores did not have in stock.

Mixed Experiences

While many reviews were positive, there were some complaints about poor service from individual employees and issues with returns.

Pricing

Feedback on pricing was mixed, with some customers finding prices reasonable while others felt they were higher than competitors.
  • NW
    Nathan Willcockson
    Oct 2, 2025
    5.0
    Got a great sunscreen!
  • G3
    Gusplays 314
    Sep 11, 2025
    5.0
    Been to this location many times, always helpful folks.
  • RR
    Renscout Roost
    Sep 8, 2025
    4.0
    Good charged 2 battery's called when done
  • MM
    Michael Meyer
    Sep 8, 2025
    5.0
    These guys are always a great help. I stopped going to another local auto parts store for my own anecdotal reasons. This store, however, is very helpful and eager. The manager, Matt seems like a great guy who loves his job and helping people. Just had my check engine light checked, determined to be a bad battery , and the whole thing was swapped and done in under 20 minutes with a great attitude. Another great experience to keep me coming back!
  • BG
    Barbie Grant
    Jul 9, 2025
    5.0
    Sooooo I have to update you guys on that jaw dropping situation yesterday I posted about. Let me first say MATT IS BEYOND FANTASTIC!!! How he managed an UN-manageable situation from start to finish I have NEVER witnessed in all of my years (15+YEARS BTW) of handling & witnessing SITUATIONS!!! He did it in a way that was GENUINE. Not just going through the motions with THAT "sorry not sorry" kinda speach. After meeting with Matt & getting the REAL store experience it went from me being up all night replaying what happened in my head over & over, replaying my phone over & over obsessed with trying to figure out WHAT & WHY RICHARD did me the way he did just getting more & more furious to me NOW BRAGGING ON THIS STORE & THEIR TEAM & MY SISTER IS BUYING HER BRAKES THERE SATURDAY! Yesterday just walking in you could feel the tension but today when you walk in the energy GREAT! EVERYONE was so super nice & they didn't know who I was. Matt, Jennifer & William (not there today but was yesterday) are GREAT. Actually even the employees that walked past me were too. There's something about that energetic ""HEYYYY HOW'S YOUR DAY?" that Just puts a smile on my face. I smiled from the time I walked in and I am still smiling writing this. THANK YOU MATT! Thank you for TRULY caring & thank you for how you handled a situation I didn't think could be handled without much MUCH more drama. You have a gift my friend you really do!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*