Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
[FORMERLY WARRENSBURG COLLISION] Whenever life happens, we happen. We are your best partner in navigating life's little accidents. We also understand that accidents happen on their own schedule, so that's why we're prepared to support you from the beginning and offer the royal treatment the moment you call.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Collision Leaders of Warrensburg
220 W Young Avenue, Warrensburg, MO
64093, United States
Hours
Reviews
4.9
1,058 reviews
5 stars
1,006
4 stars
27
3 stars6
2 stars7
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and accommodating staff who provided excellent service throughout the repair process.
Communication
Many reviews highlighted the clear and timely communication regarding repair progress, estimates, and updates, which contributed to a positive customer experience.
Quality of Work
The quality of repairs was frequently noted as exceptional, with customers expressing satisfaction with the craftsmanship and results of their vehicle repairs.
Timeliness
Numerous customers appreciated the quick turnaround times for repairs, often receiving their vehicles back earlier than expected.
Overall Experience
Overall, customers reported a highly positive experience, recommending Collision Leaders for their reliable and efficient service.
- CMConner MinksNov 5, 20255.0I hit a deer with superficial damages to the hood and headlight. I scheduled an appointment and they fixed my headlight same day without any cost outside what I brought. Chris, the technician who worked on my vehicle, was very understanding and generous with my situation didn't even charge me. Great folks overall!
- JGJennie GanzerNov 2, 20255.0My car was hit and they repaired the damage.
- JMJoseph MatteOct 27, 20255.0Excellent repair, great customer service , will most definitely be recommending this repair shop to friends and family ! This shop kicks ass ! They did a phenomenal job!
- JYJessica YoungOct 20, 20255.0The most professional experience with car repair I’ve ever had. From start to finish, communication was clear and consistent. Vehicle was repaired quickly and ready by the expected time.
- JLJosie LorelliOct 14, 20255.0During my cross-country travels, I hit a shredded tire in the middle of the highway near Conway, TX. Swerving wasn’t an option. Ditch on one side, a semi on the other- and the impact completely tore out the underbelly of my car. Instead of sending me around for estimates like most shops would, Chris immediately stopped what he was doing (in the middle of another repair) and brought my vehicle in. That kind of selfless service is rare. Because of Chris and the team at Collision Leaders, they’ve earned my loyalty for life. I’ll recommend them to anyone who needs honest, fast, and compassionate help when it matters most. Thank you so incredibly much for what you've done to help me!
Frequently Asked Questions About Collision Leaders of Warrensburg
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.
Do I need more than one estimate
No, it is up to you to decide how many estimates you would like and if you want to discuss the repairs with more than one shop. If you have selected a shop, have your insurance company deal directly with them.
Who do I pay my deductible to?
It will be your responsibility to pay Collision Leaders when you pick up your vehicle.
Can the shop help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What is Subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
The other insurance company says my car is a total loss. What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) is greater than the actual cash value (ACV) of the vehicle prior to the accident.
How is Actual Cash Value (ACV) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident, or in some instances allow the repairer to make the determination. They may use a vehicle evaluation service or the newspaper to determine pre-accident value. The owner should also determine the value independently.
Is the ACV negotiable?
Sometimes. If you feel the ACV offered by the insurance company is too low, then you are obligated to prove this either through documented receipts of vehicle enhancement or written statements by qualified experts to determine the proper value.
Will my insurance company pay for a rental?
Yes, if you have rental coverage. Also check with your agent or insurance company to see how much of the rental is covered; some policies pay the full amount, some will only pay a percentage. If the claim is a liability claim (the accident was not your fault), the full amount will be covered.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. Also, if you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer direct repair programs that take the hassle out of the claim process and provide for quicker repairs.
How will I know when my repair is complete?
You will be notified by phone when your vehicle is ready to be picked up. Please call or e-mail your advisor during the repair process if you have questions or concerns.
Is there a warranty on the repair to my vehicle?
Yes. We guarantee all of our repairs with a written limited lifetime warranty.
When can I wash my vehicle?
You can wash the vehicle immediately. Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth, sponge, or mitt.
Always use clean fresh water.
Wash your vehicle in the shade.
Do not use a commercial brush car wash. Stiff brushes or sponges could mar the finish and damage the surface.
When can I wax my vehicle?
Do not wax or polish the vehicle in the first 90 days. This will allow the finish to cure completely. After the first 90 days keep a coat of polish or wax on the vehicle. This will help keep your finish looking new.
How do I care for my newly painted vehicle?
1. Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
2. Avoid parking under trees and utility lines which are likely to attract birds.
2.1. Bird droppings have a high acid content and will damage a freshly painted surface.
2.2. Also, tree sap can mar or spot a freshly painted surface.
3. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
4. Do not scrape ice or snow from the newly painted surface. Scrapers can act like a paint scraper on a newly painted finish.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, but the amount of the settlement may be reduced by the salvage value.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements.
What services does Collision Leaders of Warrensburg provide?
They offer collision repair, dent removal, paint correction, automotive glass replacement, detailing, and full-service mechanical repairs.
What are the business hours for Collision Leaders of Warrensburg?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I get a rental car while my vehicle is being repaired?
Yes, they provide rental car arrangements and can help you make the necessary arrangements.
Does Collision Leaders of Warrensburg offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Is there a warranty on vehicle repairs at Collision Leaders of Warrensburg?
Yes, all repairs come with a written limited lifetime warranty.
What should I do if I need a claim number for repairs?
Claim numbers are issued by your insurance company when you report an accident. Bring this number to Collision Leaders to start the repair process.
Are there nearby places where I can get auto parts or supplies?
Yes, NAPA Auto Parts - Warrensburg Auto and Truck Parts is nearby and offers auto parts and supplies you might need.
Where can I rent a truck near Collision Leaders of Warrensburg?
Penske Truck Rental is located nearby and offers truck rentals for your convenience.
What local businesses are nearby for after your vehicle repair visit?
After your visit, you might check out Varsity Barbers for grooming or Goddess Studio for a day spa experience, both located close to Collision Leaders.
Is Collision Leaders of Warrensburg accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms.