Jiffy Lube

4.8
2185 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in UNIVERSITY CITY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7500 Delmar Blvd, University City, MO
63130, United States

Hours

Reviews

4.8
2,185 reviews
5 stars
2,017
4 stars
76
3 stars
15
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the staff for being friendly, professional, and efficient, with many noting quick service and thorough explanations.

Customer Experience

Several reviews highlighted positive interactions with staff, including kindness and attentiveness, contributing to a welcoming atmosphere.

Concerns Raised

Some customers reported issues with service delays, miscommunication regarding services, and a few negative experiences with specific staff members.

Return Intent

Many customers expressed a strong intention to return due to the positive experiences and quality of service received.
  • CC
    Chris Clarkin
    2 days ago
    5.0
    Herbert was wonderful.
  • SM
    Sarah Merriwether
    Jan 3, 2026
    5.0
    Very helpful and quick. I did not feel like I was being pressured to get more done than I needed.
  • NS
    Nakita Smith
    Jan 2, 2026
    5.0
    They were great efficient and quick
  • MH
    Matt Hayden
    Dec 19, 2025
    5.0
    Staff was super helpful when I went back in to get it inspected
  • GF
    Gloria Fall
    Dec 16, 2025
    1.0
    Went in for an oil change on Friday and was almost immediately able to pull into a bay, so I assumed it would be quick! Unfortunately, my service took an hour, most of which was spent with no one working on my car. However, I heard multiple employees talk about how long I had been there without anyone doing anything while also talking about how much money my ticket was going to be and debating over who would get to put their name on it. Staff were more concerned with my bill than actually providing the service. The next day, there was a sizable puddle under my car and oil seemed to be leaking everywhere. I got my mechanic to take a look on Monday and check for leak, and he discovered that there was no leak but instead, oil was spilled all over the inside of my car—under the engine cover, leaking out through the bottom, everywhere. Fortunately, there isn’t anything wrong with my vehicle, but it caused a scare that cost me a lot of money and made a giant mess. I get that accidents happen, but no one even mentioned anything about a spill, my service was extremely delayed, and no one tried to clean it up! Super disappointed, and I definitely will not be back.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service