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AutoZone Auto Parts

4.2
(392 reviews)

Business Details

7340 Olive St, University City, MO
63130, United States
(314) 727-2030
https://www.autozone.com/locations/mo/university-city/7340-olive-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Olive St in University City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in University City, MO or call us at (314) 727-2030.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7340 Olive St, University City, MO
63130, United States

Hours

Reviews

4.2
392 reviews
5 stars
241
4 stars
66
3 stars
34
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude management and inconsistent service.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist with car-related issues, although some customers experienced a lack of assistance.

Store Operations

Customers reported issues with the store's hours, including early closures and unprofessional behavior from staff.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent service while others faced significant frustrations.
  • NN
    Nae
    6 days ago
    5.0
    I had a ok experience at this location only ONE employee actually helped me with what I needed And answered all my questions and gave me some good advice on how to properly secure my car I came in for a club for my kia and he demonstrated and told me how to put it on he was really nice and professional thanks πŸ™πŸΏ As for the light skin guy with the fro mix looking guy not so much told me he didn't know and acted like he didn't want to assist me . It's ok I hope your boss sees this πŸ‘ŒπŸΏπŸ’―.
  • HW
    Holly Wright
    Feb 12, 2026
    1.0
    They'll do what you ask but if you don't know anything about what you need for your car they act like it's an inconvenience instead of trying to actually help you. The guy that replaced my battery kept demanding where the installation kit was and telling me i definitely had it in my hand when i was never given anything. Abysmal customer service.
  • CK
    chris kalinski
    Jan 24, 2026
    5.0
    Stacy and Bernard at the AutoZone on Olive were absolutely fantastic. They went above and beyond by coming out in the pouring snow to help us get windshield wipers that worked perfectly. Friendly, professional, and truly outstanding customer service. Big thanks to both of them!
  • DD
    Deborah
    Jan 24, 2026
    5.0
    Colten was friendly & went out of his way to be helpful. Definitely a great employee & I wish him much success.
  • RS
    Rebecca Shaff
    Dec 15, 2025
    1.0
    They left a giant tool in my hood after checking my battery and it made awful noises whenever I drove. Everyone I talked to was nice, but I had to go to another shop to fix their mistake and it was extremely frustrating. Unclear whether it was caused by a complete lack of awareness or laziness, but either way it was entirely preventable.

Brand Certified Facts from AutoZone Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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