AutoZone Auto Parts

4.2
275 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 50 East in Union, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Union, MO or call us at (636) 584-8926.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
602 Hwy 50 E, Union, MO
63084, United States

Hours

Reviews

4.2
275 reviews
5 stars
162
4 stars
60
3 stars
22
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness while others, particularly the manager, received multiple complaints for rudeness and unprofessional behavior.

Staff Knowledge

Customers reported mixed experiences regarding staff knowledge, with some employees being described as helpful and knowledgeable, while others were noted as inexperienced or unhelpful.

Store Cleanliness

The store is generally described as clean and organized, contributing positively to the shopping experience.

Product Availability

Many customers appreciated the availability of parts and the ability to order items, although there were instances of incorrect orders and pricing issues.

Pricing Concerns

Several reviews mentioned that prices, particularly for batteries and certain parts, were perceived as high compared to competitors.
  • HH
    H
    Oct 9, 2025
    4.0
    Auto zone is my go to as far as parts in town go. Friendly people that try to help you the best they can.
  • JS
    James Schmieder
    Oct 7, 2025
    5.0
    Very helpful staff, nice clean store. Get in, get out, get the job done.
  • AL
    Amye Litherland
    Aug 15, 2025
    5.0
    The manager was amazing & extremely helpful in finding exactly what I needed. Micheal went above and beyond by installing new battery for me. Great thanks to a wonderfully run store!
  • LM
    Lexi Mulherin
    Jul 31, 2025
    1.0
    Poor customer service and the employees will provide invalid information to make sales. Wouldn’t recommend.
  • RR
    Raymond Roberts
    Jun 22, 2025
    1.0
    My wife came in for an AC Recharge kit.. This store is 45 minutes from our city. Her AC just quit getting cold in the middle of her trip down there. I understand that yall aren’t supposed to help recharge the AC but she was by herself, with my two children in the back seat literally beat red in the face. Two little kids and a mother just needing some help. And whoever works there, I don’t know their names were just extremely rude. At a certain point, “company policy” goes away and human morale kicks in. I am so absolutely disgusted with these gentleman. They should not have their jobs there. That was extremely unprofessional on their part. And they now caused me and my family (who buy parts there on the regular for our project vehicles) to never give any Autozone our business. She went down the road to the orileys and they more than gladly refilled her AC for her. You guys are grimey and reek of humility. NEVER GO TO THIS AUTOZONE

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Union, MO?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.