Need a rental car in Troy, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Troy location today.
The staff at the Troy location received numerous compliments for being friendly, accommodating, and professional, with specific praise for employees like Natalie and Logan.
Vehicle Quality
Several customers reported issues with the cleanliness and condition of the vehicles, including unpleasant odors and mechanical problems.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available at the scheduled pickup time, leading to significant customer dissatisfaction.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with the overall rental process and indicated they would return to this location.
KH
Kyle Henke
6 days ago
1.0
Don't rent from them they charge you for being half gallon low after paying 2500 dollars in rental fees for 40 days
BK
Baileigh Kay
Jan 3, 2026
5.0
They had no problem getting in the car with a fuel mileage. I wanted and having it ready on time.
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Greg Azar
Dec 30, 2025
5.0
Very customer needs friendly!!
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Corbitt Norris
Nov 11, 2025
5.0
Natalie and her team were outstanding. There was a little hiccup between online booking and what was in inventory, but Logan worked it out for me seamlessly. A very accommodating team at the Troy, Missouri location!
AF
Al Fredwell
Oct 26, 2025
5.0
A vehicle for five passengers was what I needed. I was not given that. It was way too small. It also REEKED of marijuana the entire business trip. I was pulled over by law enforcement out of state for a non moving violation. Because the car smelled so badly of pot, I was asked to stand on the side of the highway while the car was searched for narcotics. My experience with Enterprise was very disappointing for a very important business trip.