Business Details
About
Truck Repair ShopTruck DealerTruck Parts SupplierTruck Accessories StoreUsed Truck DealerTruck Rental Agency
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
272 reviews
5 stars
177
4 stars
29
3 stars
20
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and accommodating, especially highlighting individuals like Trey, Jessie, and Clayton for their exceptional service.
Repair Efficiency
Many reviews noted the quick turnaround time for repairs and maintenance, with several customers expressing satisfaction with the speed and quality of service.
Communication
While most customers appreciated the communication from staff, some expressed concerns about inconsistent updates and responsiveness, particularly in the service department.
Parts Availability
There were mixed reviews regarding parts availability and service speed, with some customers experiencing delays and poor service in the parts department.
Overall Satisfaction
Overall, the business received a high level of satisfaction from customers, with many expressing a willingness to return and recommend the service to others.
- ARAsh Rojas3 days ago5.0Josh in the parts department earlier help me to find a radar bracket which we have been dealing with for 2 days. Really amazing help the best !!
- ADAngel Dedmon5 days ago3.0We have dealt with Clayton at this location to have work done and everything was flawless! When we decided to start looking into selling our truck before our warranty ran out they were recommended to us. We reached out to Wyatt and sent pics but have have ghosted for 2 weeks, so while I will give the service dept 5 starts I would never buy, sell, trade with this location. Communication is lacking.
- MAMustapha Awada6 days ago5.0Just bought a used 2022 Peterbilt 579 from Trey over in the used truck sales and let me start by saying in my 10 years of buying used trucks this has been hands down the best and most professional experience I’ve had in buying a used truck Trey was very transparent and honest about everything which in the used market is hard to find went above and beyond to accommodate will definitely be a replete customer a definite 10/10 experience and to also mention the used truck manger Jacob was also a very stand up and professional this is exactly how business should be don’t thank you TLG Peterbilt of Springfield your truly Detroit Mike aka 1_bad_trucker!!!
- CTCristian TorresJan 5, 20265.0I have bought two Peterbilts here from Trey and have had a great experience. Both trucks have been great and Trey is very honest and easy to work with. He was on top of things from the start, got me a great deal and was very accommodating. I would highly recommend buying a truck here and doing business with Trey, I know I will keep doing business with him in the future.
- CGcorey greenfieldNov 23, 20255.0Tim Stephen's came out to replace a shifter stalk and took care of a couple other issues I have been trying to get taken care of, along with another issues I was not aware of. Tim was professional and personable, answering all the questions I had.
Frequently Asked Questions About TLG Peterbilt - Springfield
What brands of trucks does TLG Peterbilt - Springfield offer?
TLG Peterbilt - Springfield offers Peterbilt trucks.
What types of pickup and delivery services are available at TLG Peterbilt - Springfield?
They offer in-store pickup, delivery, same day delivery, and no contact delivery services.
What are the operating hours of TLG Peterbilt - Springfield?
The business is open Monday through Friday from 7:00 AM to midnight, and on Saturday and Sunday from 7:00 AM to 5:00 PM.
Which languages are spoken at TLG Peterbilt - Springfield?
English and Spanish are spoken at the dealership.
What payment methods does TLG Peterbilt - Springfield accept?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
What products and services are available at TLG Peterbilt - Springfield?
They offer new and used trucks, truck parts, heavy duty truck service, body shop, leasing, and rental services.
Is TLG Peterbilt - Springfield accessible for wheelchair users?
Yes, the dealership has wheelchair accessible entrance, parking, and restrooms.
How can nearby places like Buc-ee’s and R+L Carriers help customers visiting TLG Peterbilt - Springfield?
Customers can stop by Buc-ee’s for convenience items and fuel before or after their visit, and R+L Carriers nearby provides freight and cargo services which might be useful for logistics and transportation needs.
Are there other truck dealers near TLG Peterbilt - Springfield?
Yes, nearby truck dealers include Peterbilt of Springfield, Peterbilt Toby, and TLG Used Trucks by Trey McDaris, offering customers additional truck options and parts.
What local automotive services are available near TLG Peterbilt - Springfield?
Nearby services include Big Truck Buyer for automotive repair, QC MOTO for motorcycles, and Thermo King of Springfield for HVAC and contractor services.