Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in St Louis.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
429 reviews
5 stars
317
4 stars
46
3 stars
21
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently mentioned quick service times, with many reporting oil changes completed in under 30 minutes.
Staff Professionalism
The staff received high praise for being friendly, knowledgeable, and professional, contributing positively to the customer experience.
Customer Trust Issues
Several reviews expressed concerns about the quality of service, including incomplete work and upselling tactics, leading to a loss of trust in the service provided.
Pricing Concerns
Customers noted dissatisfaction with pricing, particularly regarding additional charges for oil and services that were expected to be included.
- BBbradley batchelor3 days ago2.0Oil change review , 1 star and why 1- 45 minutes (That was sitting inside the bay not outside) 2- employees spent more time joking around or just standing around than working 3- friendly service is the only reason for a two star review 4- after paying 116.Xx for a oil change They guy comes to show me that my oil is filled , He then states it’s below the line some are we good or should I top it off, LOL , well pretty sure I just paid for an oil change so think you can complete that task ?
- AMAndre macklin6 days ago5.0Was very professional and timely. Russ helped us and was very professional with the entire interaction. Will be coming back to this location
- ITIan TayonJan 5, 20261.0The screenshots attached detail my experience and the unacceptable service I received at this location. I strongly recommend reading them before trusting this shop with your vehicle.
- ACAustin CraigJan 4, 20261.0Ignore the reviews. Valvoline no longer offers emmisions inspections as of September 2024. Nearly every location comes up when you search Google for emmissions testing, including reviews, but they are from 3 years ago and customer service told me this is no longer offered. Do not waste your time.
- SRSarah RDec 19, 20255.0A couple of days ago I went in and got full service with this location on telegraph next to circle k. The bottom of my vehicle has a cover on the back half. It came undone and started making loud sounds.I thought it was something to do with them, but it has nothing to do with the company. It came undone for unknown reasons, and I went back to the location and the head manager zach, took care of me even though it wasn't their responsibility! He fixed my car! I was so stressed out and having bad anxiety over it.And all of it went away after I went to him and explained that I didn't understand vehicles and didn't know what to do. He said, let me help you and take a look at it.And see if I can help you. He did just that! To me it was more than just help it.Eased my stress and my anxiety. I will always go to this location no matter what.And I highly recommend this location.Specifically, they have always been kind and kept me up to date.And informed on everything.Let me know what I needed what I didn't need.They are extremely wonderful people! Mind youI am a critic about customer service. And I couldn't recommend any other location than this one!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in St Louis offer?
They provide quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in St Louis?
The facility is located at 5745 South Lindbergh, St Louis, MO 63123, USA.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Is an appointment required to have an oil change at Valvoline Instant Oil Change?
No, appointments are not required; customers can walk in for service.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call the main phone number at +1 314-845-2710 or the alternate number at +1 800-327-8242.
What is the website for Valvoline Instant Oil Change on South Lindbergh?
The website URL is https://store.vioc.com/mo/st-louis/5745-south-lindbergh.
Are there any nearby dining options to Valvoline Instant Oil Change where I can grab a meal before or after my service?
Yes, Red Lobster is nearby, offering seafood and American cuisine where customers can enjoy a meal before or after their vehicle service.
What shopping centers are near Valvoline Instant Oil Change if I want to do some shopping while waiting for my vehicle?
South Oaks Plaza shopping center is close by, providing various retail options to explore during your visit.
Are there any financial services or banks near Valvoline Instant Oil Change that I can visit conveniently?
Yes, nearby financial services include Enterprise Bank & Trust, Eagle Bank, Edward Jones Financial Advisor, and GEICO Insurance Agent all located close to the oil change center.