Valvoline Instant Oil Change

4.2
1233 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in St Louis.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3401 South Kings Highway, St Louis, MO
63139, United States

Hours

Reviews

4.2
1,233 reviews
5 stars
836
4 stars
146
3 stars
49
2 stars
34
1 star
168

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, knowledgeable, and professional, with many specific mentions of individual employees who provided exceptional service.

Service Speed

Many reviews highlighted the quick service, with customers often noting they were in and out in a timely manner, even during busy periods.

Customer Experience

While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly regarding communication and handling of issues.

Quality of Work

Several reviews indicated concerns about the quality of service, including incomplete work and mistakes that led to vehicle issues, suggesting inconsistency in service quality.

Wait Times

Some customers reported long wait times, particularly during busy hours, which detracted from their overall experience.
  • TT
    Toni Towers
    2 days ago
    5.0
    Going to Valvoline was a last minute decision. But so glad I went there. The service and staff were amazing. Very helpful,and no pressure. I'll be going back!
  • LM
    Larry Menard
    5 days ago
    5.0
    The place was packed so that tells me it's a good business. The manager was informative and didn't try to upsell me. The technician was equally helpful and explained everything. I think his name was Koran. Much appreciation for his service and professionalism.
  • FA
    Felicia Apraku
    Jan 1, 2026
    5.0
    The team were nice. They educated me on a lot of things in the car. Montell was a very cool person. Talked to me respectfully. And work was done on time. Got some discounts
  • QP
    quita pang
    Dec 24, 2025
    5.0
    The staff at Valvoline were exceptional! Everyone was very friendly, professional and thorough with their jobs! Thanks Eriel, Will, Elijah and Marcus( I think that’s the other young man’s name). You now have a repeat customer. Keep up the good work!
  • MM
    Miranda
    Dec 23, 2025
    1.0
    waited 2+ hours for a oil change , wasn’t asked if I need a new filter ; Tech couldn’t get the hood open and was trying to argue with me about MY car ; They don’t have to worry about me coming back ; I only go because there closer to my home address; I ALWAYS have a issue with them; today was the final straw , I’ll take my money elsewhere

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located?

It is located at 3401 South Kings Highway, St Louis, MO 63139, USA.