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Valvoline Instant Oil Change

4.4
(631 reviews)

Business Details

2200 First Capitol Drive, St Charles, MO
63301, United States
(636) 723-2110
https://store.vioc.com/mo/st-charles/2200-first-capitol-drive

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in St Charles.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2200 First Capitol Drive, St Charles, MO
63301, United States

Hours

Reviews

4.4
631 reviews
5 stars
471
4 stars
76
3 stars
22
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing poor workmanship and others praising the efficiency and friendliness of the staff.

Customer Service

Feedback highlighted issues with customer service, including rude behavior from technicians and management, as well as positive experiences with helpful and knowledgeable staff.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations for quick service.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding upselling and perceived overcharging for services.

Management Issues

There were multiple complaints about management's professionalism and responsiveness to customer concerns.
  • MF
    Montrea Fields
    2 days ago
    5.0
    Jeremy and Dustin were both really nice and a delight to talk to. Jeremy who is the manager is nice to talk to and very respectful. I like the professionalism that they have and they answered any and all questions I had.
  • CG
    Chezna Goodell
    3 days ago
    5.0
    I took my brand new car to get it's first oil change! Went in on a Saturday and was expecting a wait but they got me in and out super fast. I declined getting help resetting my oil light thinking I could figure it out but embarrassingly had to go back. Jared was able to not only get it reset for me but showed me how to do it for the future. Super friendly and helpful staff at this location!
  • AM
    Ambria Manuel
    4 days ago
    5.0
    Have been getting oil changes and other services from here for years and they have all been great! It’s usually pretty quick getting in and out. Everyone’s great and they do a good job explaining what each service is and why it needs to get done!
  • MP
    Margie OBRIEN (Parkay)
    Feb 20, 2026
    1.0
    Went there as usual for an oil change and had my filter and oil, I drive a red Mini cooper. As I pull in, there was a car waiting in back of another car in bay 3, So I drove passed that car and parked in back of a car that was being worked on in bay 1. This guy Jared sees me park then starts pointing at the other car that was in back of car in bay 3 to move to where I was and was pointing to me to back up.. so I do.. This guy Jared comes up to me aggressively and goes what are you here for.. so I was like an oil change?? For some reason he just screams at me and points to the road and says get outta here! So I went to another Valvoline in St. Peters .They were very professional and welcoming. That’ll be the last time I’d bring my car to St. Charles Valvoline! 2/18/26
  • EB
    Erin Beckemeier
    Feb 9, 2026
    1.0
    Do not go here. They did not reassemble my vehicle correctly after my oil change and a part of my undercarriage has been dragging on the ground. When I went back for them to remedy it they told me I could wait an hour and a half in line and that I should have noticed that it was dragging on the ground sooner when they didn't have a wait. Somehow it's my fault for not noticing their mistake sooner and so I am out of luck. Not to mention the whole area surrounding this location smells like pot. I'm not sure if the employees are getting high on their breaks or what.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in St Charles?

Valvoline Instant Oil Change provides quick 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located?

It is located at 2200 First Capitol Drive, St Charles, MO 63301, USA.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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