What are the operating hours of Waterway Carwash?

Waterway Carwash is open daily from 7:00 AM to 7:00 PM.

What payment options are accepted at Waterway Carwash?

Waterway Carwash accepts payments by American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.

Is Waterway Carwash wheelchair accessible?

Yes, Waterway Carwash has wheelchair accessible entrance, parking, seating, and restrooms.

How can I contact Waterway Carwash for customer service?

You can contact Waterway Carwash at customerservice@waterway.com or call +1 314-434-6602.

Does Waterway Carwash have an online portal for unlimited car washes?

Yes, Waterway Carwash offers an Unlimited Car Washes program available at https://www.waterway.com/clean-car-club/.

What nearby places can I visit around Waterway Carwash?

Nearby places include The Porter pub for a meal or drink, Commerce Bank ATM for banking needs, and McDonald's for fast food.

Are there other related service providers near Waterway Carwash?

Yes, nearby are bp gas station, Waterway Gas and Wash, and several insurance agencies such as Simplicity St Louis and Farmers Insurance.

What local amenities are accessible close to Waterway Carwash for families?

Families can access Little Medical School after school programs and Central Christian College of the Bible for educational needs near Waterway Carwash.

Brand Certified

Waterway Carwash

4.1

(419 reviews)

Get Directions Menu Call Website

Business Details

11988 Westline Industrial Dr, St. Louis, MO

63146, United States

(314) 434-6602

https://www.waterway.com/locations/westport/

About

Car WashWaterway Gas and Wash Co.

Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort. From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience. The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.

Details

Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

Waterway Carwash

11988 Westline Industrial Dr, St. Louis, MO

63146, United States

Get Directions

Hours

Monday7:00 AM - 7:00 PM

Tuesday7:00 AM - 7:00 PM

Wednesday7:00 AM - 7:00 PM

Thursday7:00 AM - 7:00 PM

Friday7:00 AM - 7:00 PM

Saturday7:00 AM - 7:00 PM

Sunday7:00 AM - 7:00 PM

Reviews

4.1

419 reviews

5 stars

254

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of the car wash, citing issues such as missed spots, scratches, and inadequate interior cleaning.

Customer Service

While some reviews praised the friendliness of the staff, others reported unprofessional behavior and poor management response to complaints.

Pricing Concerns

Several customers felt that the prices were too high for the level of service provided, with many stating that they did not receive value for their money.

Consistency Issues

There were mixed reviews regarding the consistency of service quality, with some customers having positive experiences while others reported significant shortcomings.

MP
Michael Piel
Dec 28, 2025
5.0
Great quick car wash for $10
JP
jaxton phillips
Dec 10, 2025
1.0
I went there about 2 weeks ago, and it was below freezing outside. I pulled up to the gas pumps, and an associate was there to help me select my wash. I opted for an exterior-only wash, which cost about $ 20, which seemed absurd for a car wash but was fine. The associate was shivering, so I asked her why she was outside. She then said, "Tell that to my manager." I went through the wash (which was very short and mediocre), and there was a sheet of ice all over my car after the blowers had finished. The manager refused to dry it because I don't have the best membership for $75 that includes a dry off he then pointed me towards a bucket full of dirty, frozen towels and said I was free to use those. Overall, I was disappointed in the management and the pricing for such a basic car wash.
PP
Pavan Pvs
Dec 8, 2025
1.0
30$ Wash and 30% work. Went in there done my wash came home seen a brand new scratches to my car at the ends. Also I need to come home, clean again all over the back and sides as it leaves a white dusty texture. 30$ is a joke for this work. Seriously!
AG
Aaron Goodloe
Sep 18, 2025
1.0
Took my car here for a wash and it came back with a new set of scratches. They filed a damage claim and took pictures. I was told the general manager Doug would reach out in a couple days. It took him a week and the excuse was that he just got the info that day. He also told me he wasn’t sent the pictures that were taken. I had to tell him the manager took the pictures. Then it took him another week just to call me and say it wasn’t their fault and that I had to get it fixed myself. Terrible customer service and response times. DO NOT GO HERE!
BP
Barbara Price
Sep 15, 2025
1.0
Came by this location on Sunday 9/14 and the lack of basic detail of interior cleaning is horrible. Staff needs to retrained. Paid for full service wash but feel short changed. 😢