Business Details
About
Car Wash
Waterway Express features a double tunnel concept that provides busy people with the convenience of a drive-through, high-capacity car wash and multiple self-service vacuum stations. It’s efficient, budget sensitive and underscored by the Waterway Express commitment to providing the same trademark people-first Waterway experience customers have come to know and expect.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.5
812 reviews
5 stars
556
4 stars
165
3 stars
45
2 stars10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently praised for being friendly, helpful, and attentive, with specific mentions of individual employees providing exceptional service.
Wash Quality
Mixed reviews on wash effectiveness; some customers report unsatisfactory cleaning, particularly on wheels and tailgates, while others appreciate the option to rewash for free if not satisfied.
Convenience
The location is noted for its convenience and quick service, with many customers appreciating the ease of access and the efficiency of the wash process.
Pricing
Customers find the pricing reasonable, especially with membership options, though some express concerns about value for money regarding wash quality.
Equipment Issues
Several reviews mention problems with vacuums and wash equipment, including weak suction and malfunctioning machines.
- RVRodger Vielweber4 days ago4.0The staff is great! The location is kept clean and operating smoothly with the volume of traffic they receive. For an automatic car wash, my vehicle comes out pretty clean most times. There may be a few touch-ups to tackle, but it's fine. I've been a member since 2018, and will continue to be.
- JGJanette GauthierNov 6, 20255.0The guys here were fantastic and so helpful!! My car wasn’t getting quite as clean as expected and I was able to get back through until my car was clean. So nice of them!!
- SLSydney LarkeyOct 23, 20251.0Kid working inside wasn’t paying attention and wouldn’t let us in to vacuum after we paid for a wash. After getting out of the car and knocking on the door to get someone attention. Park at a vacuum and they aren’t even on. None of them were on. No one around to ask. Just decided to leave.
- TCTanya ClarkOct 1, 20255.0Jake K took excellent care of me & Ms. Libby (Jeep Liberty). He guided me how to maximize Waterway promotions. Sincere young man from my hometown, the "D"...
- JSJanice ShawSep 13, 20255.0Good job on the car and reasonable rates
Frequently Asked Questions About Waterway Carwash
What type of car wash services does Waterway Carwash offer?
Waterway Carwash operates a double tunnel, drive-through high-capacity car wash with multiple self-service vacuum stations, designed for efficiency and convenience.
What are the operating hours of Waterway Carwash?
Waterway Carwash is open every day from 7:00 AM to 9:00 PM.
Where is Waterway Carwash located?
Waterway Carwash is located at 2261 South Kingshighway Blvd, St. Louis, MO 63110, USA.
What payment methods are accepted at Waterway Carwash?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Waterway Carwash accessible to people with disabilities?
Yes, Waterway Carwash has wheelchair accessible entrances, parking, seating, and restrooms.
How can customers contact Waterway Carwash for inquiries or support?
Customers can contact Waterway Carwash by phone at +1 314-762-6516 or email at customerservice@waterway.com.
Does Waterway Carwash offer any unlimited car wash memberships?
Yes, they offer unlimited car washes through their "Clean Car Club." More details are available on their website.
What are some nearby places I can visit before or after using Waterway Carwash?
Nearby you can visit Old St Louis Chop Suey or China Dish for Chinese cuisine, or the Redbox kiosk for video rentals.
Are there financial services near Waterway Carwash that customers can utilize?
Yes, nearby financial services include BMO Bank N.A Branches, M & I Bank, LibertyX Bitcoin ATM, and The Exchange Network ATMs.
Is there a convenient place nearby to pick up medicine or other essentials when visiting Waterway Carwash?
Yes, Walgreens, which offers pharmacy services and a convenience store, is located close by for your needs.