Business Details
About
Auto Body ShopAuto Repair Shop
Car Craft is an auto body shop in Oakville, MO. Whether you were in a fender bender or you have paint defects caused by rock chips, you need reliable auto body repair from a qualified auto body shop. We provide a variety of necessary auto body repair services, including car restoration after an accident, dent repair, paint restoration, repaint to factory colors, bumper repair, and glass repair or replacement. So when an accident slows you down, Car Craft will bring everything back up to speed. We don’t just fix your vehicle quickly - we fix it correctly. Since 2016, we've been the leading collision repair company in the area. Give us a call to schedule an estimate for your car repairs!
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
202 reviews
5 stars
132
4 stars
14
3 stars
6
2 stars
7
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and responsive staff, particularly highlighting individuals like Mike and Sara for their exceptional service.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked brand new after service.
Communication
While some reviews mentioned good communication regarding updates, others reported poor communication and delays in informing customers about the status of their repairs.
Timeliness
Several customers experienced significant delays in getting their vehicles back, with some waiting weeks or months longer than initially promised.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding professionalism, particularly from front desk staff and issues with repairs not being completed correctly.
- JDJen DuranteDec 31, 20254.0Did a great job on the repairs but the communication could of been better!
- AWAaron WalkerDec 22, 20255.0My experience with Car Craft was excellent. Charlie reached out several times by phone and email to keep me updated on the progress of my car, which I really appreciated. Saraugh, the front desk representative, was incredibly kind and responsive to every call and question I had. The facility itself is amazing, and when I got my car back, it felt brand new. I would absolutely recommend Car Craft to anyone dealing with bodywork repairs.
- AOAlicia OteyNov 21, 20255.0Good customer service, work done in timely manner.
- KHKim HarringtonNov 10, 20255.0Excellent customer service and the finished repairs were excellent as well
- DJDavid JohnsonOct 30, 20255.0Holy cats this place has outstanding customer service. My hats off to Mike. Give that man a raise! He is definitely management bound. Thank you
Frequently Asked Questions About Car Craft Auto Body Oakville
Can you tow cars?
Yes. We have our own fleet of tow trucks with skilled, trusted drivers. We will come pick up your vehicle so you can avoid costly third-party tow companies. Don't risk damaging your vehicle further just getting it to the shop.
Do you offer rental car services?
Yes! Each Car Craft location has an Enterprise branch nearby to help you with your rental needs.
Can you service Tesla vehicles?
Yes. Car Craft Auto Body is proud to be a part of the Tesla Approved Body Shop Network. Our technicians received the very best hands-on training from Tesla themselves at their headquarters in California. We also work closely with Tesla to make sure that our facilities and equipment are up to the high standards that they demand.
Are you aluminum certified?
Yes! Car Craft Auto Body is outfitted with the latest tools and equipment to work on both aluminum bodied vehicles as well as steel without contamination.
Do you work on luxury Vehicles?
Yes! We specializes in repairing ultra-luxury and high-performance vehicles that have complexities in their construction. These vehicles often incorporate materials like aluminum and carbon fiber, which require specialized knowledge and equipment for proper repair.
Will my insurance cover the cost of a rental car after an accident?
If you have rental coverage on your auto policy, your insurance may cover the cost of a rental car. Contact your agent to confirm if you have this coverage and we will work with you and your insurance for all repairs and rentals
Can Car Craft handle auto repairs in addition to towing services?
Absolutely. Our team, from fleet operators to auto repair technicians, is trained and certified. Expect expertise, quality, and respect when it comes to both towing and auto repairs at any Car Craft facility.
How does Car Craft prioritize training and education for its team?
Car Craft emphasizes training and education, evident through our 17 OEM certifications and I-Car Gold status. Our team is consistently updated with the latest industry knowledge, ensuring they provide the best service for your vehicle.
How does Car Craft Auto Body handle the repair of luxury vehicles?
Car Craft Auto Body is equipped with dedicated aluminum repair bays and tools, ensuring the proper repair of luxury vehicles constructed with aluminum and carbon fiber. Our Specialist Technicians have considerable experience in handling high-end manufacturers' vehicles, enhancing performance and fuel economy without compromising durability.
How can I schedule an estimate or repair with Car Craft Auto Body?
You can schedule an estimate or repair on our website by navigating to the "Contact Us" section or directly contacting one of our locations in Bridgeton, Chesterfield, Hazelwood, or Oakville.
How does Car Craft Autobody ensure customer satisfaction?
Car Craft Autobody leads the industry in customer satisfaction ratings, often as much as 20% higher than the industry average. We focus on quality repairs, quick turnaround times, and treating customers with care and respect.
Does Car Craft Autobody handle luxury vehicle repairs?
Yes, at Car Craft Autobody we have dedicated aluminum repair bays and tools specifically for luxury vehicles. Our technicians are experienced in repairing aluminum and carbon fiber body vehicles, ensuring the proper handling and repair of high-end cars.
What certifications does Car Craft Auto Body have?
Car Craft Auto Body holds 17 Original Equipment Manufacturer (OEM) certifications and has achieved I-Car Gold status, which reflects our commitment to industry-leading training and repair techniques.
What areas does Car Craft Auto Body serve?
Car Craft Auto Body has locations in Bridgeton, Chesterfield, Hazelwood, and Oakville, and we serve customers in the surrounding areas of Missouri. With four locations across the state, we provide convenient and accessible service for all your auto repair needs.
How can I schedule a repair or get in touch with Car Craft Auto Body?
You can easily schedule an estimate or repair by visiting their contact page or calling their nearest location.
How does Car Craft ensure customer satisfaction?
Car Craft is committed to customer satisfaction, leading the industry in ratings. Our focus on high-quality repair work, fast service, and excellent customer care sets them apart.
Does Car Craft Auto Body Oakville provide towing services?
Yes, Car Craft has its own fleet of tow trucks with skilled drivers, so they can pick up your vehicle, avoiding costly third-party tow companies.
Can I rent a car while my vehicle is being repaired at Car Craft?
Yes, each Car Craft location has an Enterprise branch nearby to assist with rental car needs.
Is Car Craft Auto Body Oakville authorized to service Tesla vehicles?
Yes, Car Craft is part of the Tesla Approved Body Shop Network with technicians trained by Tesla's headquarters in California, ensuring high standards of repair.
Does Car Craft have certifications to repair aluminum and luxury vehicles?
Yes, Car Craft is aluminum certified and specializes in repairing ultra-luxury and high-performance vehicles that use materials like aluminum and carbon fiber.
How do I schedule an estimate or repair at Car Craft Auto Body Oakville?
You can schedule an estimate or repair via their website through the 'Contact Us' section or by contacting any of their locations, including Oakville.
What are Car Craft Auto Body Oakville's business hours?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
Is Car Craft Auto Body Oakville accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms.
How can nearby businesses like Big Boy's Towing & Recovery help Car Craft customers?
Big Boy's Towing & Recovery, a nearby towing and emergency roadside service, can provide additional or emergency towing support, complementing Car Craft's own towing services for customers needing quick vehicle recovery.
What nearby dining options are available for customers visiting Car Craft Auto Body Oakville?
Customers can visit nearby eateries such as Zito Deli, Pisa Group restaurant, Ruby donut, or Exotic Shisha Lounge to enjoy meals before or after their auto repairs.
Are there local services near Car Craft Auto Body Oakville that customers might find useful?
Yes, nearby services include Metro by T-Mobile for mobile needs, Batteries Plus Bulbs for automotive accessories, and South County Veterinary Office for pet care, offering convenience for customers in the area.