Ackerman Toyota

Reviews

• AD

  A D

  5 days ago
  1.0
  I bought brand new 2026 Toyota Corolla LE and before this i bought 2020 brand new Toyota Corolla LE but the reason I'm leaving 1 star is because the finance guy was rude also yelled at me at one point and looked at my credit score not once but 3 times. Imagine buying a car and get 3 inquiries on your record. I'm very disappointed.
• HP

  HR Professional

  5 days ago
  5.0
  I would like to share an amazing experience that we had when purchasing the 2026 Toyota Grand Hylander Hybrid at Ackerman Toyota.  We had the pleasure of meeting salesman Ryan O'Leary, and we were highly impressed by his knowledge, professionalism, and thoroughness after visiting several local dealers who informed us that there is a 6-month waiting period before the vehicle becomes available.  As stated, our amazing salesperson was amazing.  He was able to order the vehicle, and we drove off the parking lot less than two months after the order.  That's the cake, but the icing was that he took time with us to go over every inch of the vehicle and every feature that the vehicle has, and let me tell you, there are many.  Thank you Ryan for going beyond our expectations!
• ME

  Marion G Eisen

  Nov 6, 2025
  5.0
  Why did we buy/lease our car from Tyler Baker at Ackerman Toyota? Tyler developed our TRUST in his advice due to: his BROAD PRODUCT KNOWLEDGE about the various models available. He answered all of our questions with HONESTY and sought additional information with TRANSPARENCY. Tyler focused on our ideas and needs, and with his EFFECTIVE COMMUNICATION SKILLS, he was able to gather enough information to suggest choices to meet our expectations, especially when engaging with a couple who had different goals to satisfy. He had excellent PROBLEM-SOLVING SKILLS. Lastly, Tyler has EMOTIONAL INTELLIGENCE or EMPATHY which gave him the ability to understand different personalities and their interactions. We observed that quality through his patience and adaptability. Tyler Baker and the Ackerman Toyota Team are the best location for an excellent experience when purchasing/leasing an automobile. In other words, a 5-STAR Experience at Ackerman Toyota!!! Marion & Seth Eisen September 2025
• MC

  Maya Carden

  Nov 4, 2025
  1.0
  Wait time was absolutely ridiculous. Waited over two hours during my oil change. After they came out and told me what else I needed done (which I declined) I waited for another hour. I went to the desk to see what was taking so long and they said my car was ready but he was busy with other things. I will not be coming back here. Edit: They told me I needed $3500 worth of work on my brakes, which they said were completely unsafe to drive. The man I spoke with was very rude, saying that I am going to know that I was wrong to decline the service when I get into an accident. I took my car to another shop (Miller Brothers in UCity) and they told me 3/4 of my brakes were completely fine and fixed the one that was not for less than 1/4 of the price. Do not get your services done here if you do not want to be scammed, especially if you are a young woman.
• LB

  LeeAnn Bearden

  Oct 23, 2025
  5.0
  I cannot say enough good things about this dealership! I originally was working with Newbold Toyota where I felt pressured into a deal I really didn't feel comfortable making and that kept asking for more and more money for a down payment that I just didn't have. I came across Ackerman just to see if I could transfer the approval from Newbold to them for a better deal and they did so much more for me than I could have ever expected! I worked with Ryan O'Leary for everything up until signing which his associate Megan handled who was also lovely due to conflicting schedules (no fault of his own, we all have lives to live and I hope his tournament went great!). He was truly the best salesman I have ever dealt with. He explained every feature perfectly, answered every question I had without making me feel dumb for asking, and never did I feel pressured to do anything I did not want to do. Genuinely felt as though I was talking to an old friend and we are even from the same hometown and he had some good stories to share about a mutual friend of ours! I love the service he provided and he even got me into the trim I wanted that the last dealership told me I couldn't get and got me into it WITHOUT a cosigner! His team fought hard for me to finance and even gave me more for my trade than initially planned so I could get into the vehicle I truly wanted and kept my payments in the budget I wanted. I can't thank everyone at Ackerman enough for giving me a chance to enjoy the beauty of a new car and the reliability of a Toyota! Here's to forever with my new go to dealership! :)

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