Valvoline Instant Oil Change

4.6
314 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Springfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1248 E. Battlefield Road, Springfield, MO
65804, United States

Hours

Reviews

4.6
314 reviews
5 stars
260
4 stars
20
3 stars
6
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to assist.

Service Speed

While some customers experienced delays, many appreciated the quick service and efficiency of the oil change process.

Quality of Work

Several reviews noted issues with service quality, including incomplete work and mistakes that led to further problems, raising concerns about reliability.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable for the convenience, while others felt it was expensive.

Overall Experience

Despite some negative experiences, many customers reported positive interactions and expressed a willingness to return for future services.
  • TS
    Tommy Smith
    Nov 10, 2025
    1.0
    Went to the sunshine location first after waiting 25mins to find out they didn't have 0-20 sent me to the East battlefield location they said they had the oil and wouldn't make me wait 25 minutes to find out they was out 35 minutes later we don't have your oil I'm never going back again very unsatisfactory
  • KD
    Kathryn Douglas
    Nov 5, 2025
    1.0
    Went here with my significant other to get an oil change and a service done on his radiator. The people were sweet and polite and seemed to know what they were doing. Five minutes after we leave his engine temp gets high and his check engine light comes on. We pull over and look at the engine to find they had not replaced the coolant when they did the service to his radiator. If he was not so smart in the moment this could have had serious consequences for the engine and for us. Not bad people, or bad workers, but clearly a poorly done service which put us in a dangerous situation. Have not even gotten the email with his receipt yet to be able to attach or complete the survey. We won’t be going back.
  • BL
    Beth Lister
    Oct 25, 2025
    5.0
    Quick, courteous, low pressure, always a good experience!
  • PH
    Patricia Hosack
    Oct 24, 2025
    5.0
    Quick service!! Professional and friendly employees. They were very helpful and didn’t try to sell me anything I didn’t need. No pressure just recommendations for other services. Highly recommend!
  • ME
    Michael Elkins
    Oct 15, 2025
    5.0
    Friendly staff. Went in for an oil change, didn't even have to get out of my car. They showed me service history and inspected lights, tire pressure, air filter, etc. Will definitely be coming back.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Springfield offer?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and various other maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Springfield, MO?

Valvoline Instant Oil Change is located at 1248 E. Battlefield Road, Springfield, MO 65804, USA.