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Valvoline Instant Oil Change

4.6
(360 reviews)
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Business Details

4115 S Campbell Ave, Springfield, MO
65807, United States
(417) 890-1415
https://store.vioc.com/mo/springfield/4115-s-campbell-ave
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Springfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4115 S Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.6
360 reviews
5 stars
313
4 stars
13
3 stars
6
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, professional, and knowledgeable, with many customers highlighting specific employees for their excellent service.

Efficiency

Customers appreciated the quick service, often noting that they were in and out in a short amount of time, typically under 30 minutes.

Upselling Practices

While some customers noted upselling attempts, many felt that the staff was not overly pushy and allowed them to make their own decisions.

Mixed Quality of Service

There were complaints about inconsistent service quality, including issues with cleanliness and mistakes made during service, leading to some customers expressing dissatisfaction.

Pricing Concerns

Several reviews mentioned that the prices were perceived as high, especially for additional services, leading to some customers feeling they were overcharged.
  • TB
    Tara Byers
    Feb 15, 2026
    5.0
    I had never been to Valvoline before but a friend recommended this location so I went to get an oil change. Process was pretty simple, they got me in quickly and checked out the car for me. I did choose to do a few other services while I was there, including a battery change as it had been awhile. Ryan, the manager, was super friendly and helped me figure out what I needed, and Joseph worked on my car and got it all fixed up. The team even got me a discount. My experience here was great and I really appreciate their hours as it can be difficult for me to take off work and they are open on weekends. Would definitely recommend this place for keeping up on your vehicle maintenance!
  • ZH
    Zachary Hall
    Feb 11, 2026
    5.0
    Ryan at the Springfield location off of South Campbell did a fantastic job he is always friendly and very knowledgeable and helped me get the right care for my vehicle which is important because I am in sales and cannot afford for my car to go down as I run a lot of appointments. So thank you Ryan for the awesome customer service!
  • EH
    Evan Hall
    Feb 9, 2026
    5.0
    Staff was very friendly in Greeting, had a small wait because they were so busy that day everybody likes coming here, have you set location for years and will continue to
  • MH
    Matthew D. Henderson
    Feb 5, 2026
    5.0
    I bought a Groupon for an oil change and it worked out well. You stay in the vehicle during the service. Like most oil change shops, they try to sell you additional work, such as wiper blades, air filters, tire rotation. I ended up buying a coolant flush. Staff was polite.
  • LG
    L Terrell (Godchild0172)
    Feb 2, 2026
    5.0
    A needed stop for a Uber / Lyft driver who needed the work to be done quick, neat, and in a professional way. The assistant manager Ryan was very pleasant, clear and precise on the things I needed done. Since I have not done any full check fluid check while I sat in the car for a while. This was a nice experience. Would I recommend this spot? Yes I would. Let me not forget, even the young lady that I spoke with on the phone the day before was even nice to speak with.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Springfield?

Valvoline provides fast, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all vehicle types.

Where is Valvoline Instant Oil Change located in Springfield?

It is located at 4115 S Campbell Ave, Springfield, MO 65807, USA.

Brand Certified Facts from Valvoline Instant Oil Change

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