Its obvious they don't want to be bothered by phone calls. I recommend just going over there. Do not act like you know what's wrong with your diesel, they will tell you, that's why you go to them! Right?
KY
Karen Yoder
Nov 20, 2019
4.0
Nice service.
DP
Daniel Penn
Jul 17, 2018
5.0
I was very disappointed, but also proud of them.
As a business owner myself, I try and extend as much grace to businesses as possible, because I understand the pressure and things that we face in trying to stay on top of everything.
Let me explain: I had my 2006 F250 truck there for a hot no start condition, and they said they would get to it within 2 weeks, and then after that I called them every 2 weeks and Rick always said it would be the next week. Took 5 months before I got the truck back with a new HPOP and oil cooler.
I drove it for 1) month and it left me stranded with a hot no start condition, just like it was when I first brought it to them.
Brought it back, and they said they would get to it within 2 weeks. Same story all over again, only this time it was more like 8 months, and every time I called he said "next week".
I was very disappointed in how long it took them, and that they didn't keep their word on timing, but I know how it goes sometimes.
So after over a year of sitting in their shop in total, they finally got it finished and it ran great (it was the injectors this time).
They did not charge me any more then the going rate, even though I know they took a significant loss trying to diagnose it.
So I am proud of them for not charging all that time, because I know that stinks because I do the same in my business and sometimes take a significant loss.
This was the second truck I had there, and they did great on the first one, but I was just very disappointed with how long it took them, as I know they were putting it off. Trust me, i know how that goes.
Anyway, I would go back to them again, and would recommend them, but it would come with a warning.
They do great work, and I appreciate them doing the right thing in not charging more just because it took them so long.
JL
j l
Jul 5, 2017
5.0
Great customer service,twice I went in to spend money instead they saved me money! A very special thanks to cooter for not making me feel like an idiot !
Frequently Asked Questions About Northeast Diesel Service Of Springfield
What services does Northeast Diesel Service Of Springfield specialize in?
Northeast Diesel Service Of Springfield specializes in Diesel Fuel Injection Repairs.
What are the regular business hours for Northeast Diesel Service Of Springfield?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Sundays. Saturdays are available by appointment.
Is Northeast Diesel Service Of Springfield open on weekends?
They are closed on Sundays, and Saturdays are available by appointment only.
What payment options are accepted at Northeast Diesel Service Of Springfield?
They accept payment by cash, check, Discover, MasterCard, and Visa.
Which brands does Northeast Diesel Service Of Springfield work with?
They work with brands including Stanadyne, Roastmaster, Delphy, CAV, Lucas, Bosch, Zexel, Diesel Kiki, Ambac, Denso, Nippon Denso, Yanmar, Deutz, 3208 Cat, Common-Rail, RotoDiesel, and Alliant Power.
How can I contact Northeast Diesel Service Of Springfield?
You can reach them at their main phone number +1 417-866-2220 or email mglover.ned@gmail.com.
Where is Northeast Diesel Service Of Springfield located?
They are located at 2153 E Division St, Springfield, MO 65803, USA.
Are there any automotive-related businesses near Northeast Diesel Service Of Springfield?
Yes, nearby there are other automotive repair shops like College Street Body Shop and automotive-related services at Northeast Diesel Service of Springfield itself, which can be useful for customers needing complementary services.
What other services or businesses are located near Northeast Diesel Service Of Springfield that customers might find useful?
Nearby businesses include MHC Truck Leasing for truck rentals, Load & Go Landscape Products for gardening supplies, and Springfield Pump & Supply for water treatment equipment, offering useful options for commercial and personal needs.
Are there any community or recreational places close to Northeast Diesel Service Of Springfield?
Yes, nearby are the Islamic Center of Springfield Missouri and Infinity Martial Arts, providing spiritual and fitness activities customers might want to visit before or after their appointments.