National Car Rental

4.1
205 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Springfield. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Springfield today!

Location

National Car Rental
2300 N. Airport Blvd, Springfield, MO
65802, United States

Hours

Reviews

4.1
205 reviews
5 stars
139
4 stars
12
3 stars
14
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including cancellations and unavailability of reserved vehicles, leading to frustration.

Vehicle Condition

Feedback varied on vehicle cleanliness and maintenance, with some customers reporting issues with dirty or poorly maintained cars.

Efficiency

While some customers experienced long wait times, others noted quick and efficient pickup and drop-off processes.

Mixed Experiences

Overall experiences were polarized, with some customers having excellent interactions while others reported significant dissatisfaction.
  • TA
    Trevor Antrim
    Dec 9, 2025
    1.0
    Horrible. Enterprise (run by National here) canceled my rental the morning of and now I have to Uber 2 hours. Why would you let me book a car and confirm it if you don’t have them available? Unreliable company. The lady at the counter literally said they’re a bad company and I should use Hertz next time.
  • TT
    Titus Volleyball Titus
    Nov 13, 2025
    5.0
    National service and selection are always great! National will always be my first choice!
  • JJ
    Joshua J
    Oct 19, 2025
    1.0
    Does not acknowledge same day rentals.
  • GS
    G Smith
    Oct 13, 2025
    5.0
    Picked up a rental last week for a day trip. Hanna was my customer service representative. I am an executive level member and asked for an upgrade and she took care of it immediately. This does not often happen with small agencies that don't have the standard walk out and get in your car choice. Thank you Hanna so much for acknowledging my rental status and being so kind!!!!!!
  • JC
    Jeremy C
    Oct 7, 2025
    5.0
    I always pick up my rental cars from this location because they have the best customer service. This team is always going above and beyond to provide a great experience.

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Springfield?

National Car Rental is located at 2300 N. Airport Blvd, Suite 111, Springfield, MO 65802.

What types of car rentals does National Car Rental in Springfield offer?

They offer various car rentals including luxury car rentals, economy car rentals, and auto rentals.