Jiffy Lube

4.5
1072 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Springfield. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3510 W. Sunshine St, Springfield, MO
65807, United States

Hours

Reviews

4.5
1,072 reviews
5 stars
879
4 stars
61
3 stars
22
2 stars
21
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, professional, and accommodating, providing excellent customer service.

Efficiency

Many customers noted quick service times, often being in and out within 30 minutes.

Pricing Concerns

Some reviews mentioned concerns about pricing, with a few customers feeling that prices were high or that they experienced pressure to purchase additional services.

Honesty and Transparency

Customers appreciated the honest communication regarding vehicle needs without feeling pressured to accept additional services.
  • SC
    Summer Coleman
    Jan 3, 2026
    5.0
    Great experience at this Jiffy Lube! The staff was fast, friendly, and had excellent customer service. We were traveling from Wisconsin to Texas and stopped here for an oil change, filter change, and tire rotation. Everything was done quickly and efficiently, which was a huge relief while on a long road trip. They made sure we got everything we needed and had us back on the road in no time. Definitely recommend if you’re looking for quick, reliable service!
  • PH
    Paula and Steve Hubbert
    Jan 3, 2026
    5.0
    Kudos to the great folks at the West Sunshine Jiffy Lube. I was sincerely impressed by the extra attention they gave me and the way they explained what they were doing. I was blown away by the degree of attention they gave my car with a concern they noticed. They wanted to make sure my vehicle was completely safe before I left their shop. And they didn’t up charge me for their “concern.” They sincerely wanted to help me out. Huge fan! I’ll be back.
  • LB
    Laura Barnes
    Dec 28, 2025
    1.0
    I do not recommend this Jiffy Lube. They said my 25 %coupon was applied and it was not, and they did not fix it bc he already charged my card. Took an hr for an oil change. They said they filled my windshield wiper fluid and it was not. Got on the hwy from out of town and the hood was not latched and it started raining and snowing and I had no windshield fluid so I had to stop again to buy some I already payed for but didn’t get. This is dangerous and an irresponsible but fixable situation. I hope they do better for others.
  • DR
    Don Richards
    Dec 27, 2025
    5.0
    Brought my own oil and filter, for change and rotated the tire's, they were very friendly and seemed to be knowledgeable except taking the lugs off ,I hadn't had this vehicle very long so I didn't know much about, First AWD I'd ever had , Subaru outback they didn't realize it had locking lugs so that was a little bit of an issue, Realized after I had left they didn't top off any fluid's or check tire pressure, Humm 😐👎
  • MJ
    Madison Johnson
    Dec 24, 2025
    1.0
    I think they thought I was born yesterday. Went in for an oil change and they tried to tell me it was gonna be $129. I told them they could give me my keys and I’d take it somewhere else. Then they dropped the price to $79 which I paid because I didn’t have time to change it myself. They kept coming in asking if I wanted to add new air filters, coolant, and more. I kept telling them know because I can do most of that myself and I know the parts don’t costs as much as they said. If you wanna get scammed out of money then go here.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service