Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
331 reviews
5 stars
255
4 stars
21
3 stars
12
2 stars4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Eric and Patrick.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced issues with service quality, including miscommunication and dissatisfaction with repairs.
Pricing Concerns
Several reviews highlighted concerns about pricing, with some customers feeling overcharged or misled by promotions and estimates.
Trust Issues
A number of customers expressed distrust regarding the honesty of the service provided, particularly in relation to repairs and warranty claims.
- RLRobert LaCariaDec 30, 20255.0The Goodyear team was amazing. We were traveling across the US and had an issue with our fobs and were on a tight timeline. They took us in and looked at the car very quickly and also resolved the problem. They also kept us informed at each step as they analyzed the problem. I highly recommend this Goodyear location.
- KCKevin CordnerDec 23, 20255.0Called 12-23-25 about tire rotation or purchase of new tires. Have trip to snowy Wisconsin on 12-26. Michael Holden, who handled my purchase, was So helpful. Excellent staff all around at this store in Springfield, Missouri.
- JSJavier SantiagoDec 20, 20255.0These guys are honest and trustworthy I highly recommend them.
- SMSarah MyersDec 16, 20255.0I cannot speak highly enough of this location! Brendan was so kind and even put together a small kit for my mechanics obsessed child. He was thorough in explaining why I needed a new tire and showed me why my old one couldn't be patched. I've never had an issue with Good year and I will continue to use them!
- LCLauren CreasonNov 21, 20251.0HORRIBLE! Paid $600 for new brakes, had a minor collision. Short time later went back to goodyear for inspection for tags and goodyear passed inspection. Another mechanic discovered the clips were off on front brakes. No wonder I bumped into another car when brakes failed. Goodyear would do nothing about it because their mechanics did not note it. Ladies BEWARE this shop is a nightmare! I paid for new brakes again somewhere else.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 2625 South Glenstone, Springfield, MO 65804-3711, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with closures on certain dates like November 27 and December 25 and reduced hours on December 24 and 31.
Does Goodyear Auto Service provide in-store pickup or delivery services?
They offer in-store pickup services for certain products.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair accessible entrances and restrooms.
How can I make a reservation at Goodyear Auto Service?
You can make an appointment online via their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
What nearby restaurants can I visit before or after my service appointment?
Nearby restaurants include Bourbon and Beale (barbecue and Cajun/Creole cuisine), Nakato Japanese Steakhouse and Sushi Bar, Newk's Express Cafe, and Charity Fent Cake Design for bakery treats.
Where can I get a coffee nearby Goodyear Auto Service?
Starbucks is a nearby coffee shop you can visit for a pick-me-up during your appointment.
Are there any retail or shopping options close to Goodyear Auto Service?
Yes, there are several shopping options nearby including GNC super store for vitamins and supplements, Salt Co. boutique, Manoli's Jewelers, and multiple clothing stores like Jellybeans and The Uptown Boutique.