Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Eric and Patrick.
Service Quality
Overall, customers reported a mix of experiences regarding service quality, with some praising quick and efficient service while others noted issues with trust and thoroughness.
Pricing Concerns
Several reviews highlighted concerns about pricing, with some customers feeling overcharged or misled by advertised offers.
Trust Issues
A number of customers expressed distrust regarding the accuracy of services performed, particularly in relation to repairs and inspections.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor service, long wait times, and unprofessional behavior.
KS
Keith Stipo
Feb 5, 2026
5.0
I lost two tires due to road hazard. It was late in the day and this was the only good year in Springfield that I could bring my vehicle that Goodyear covered road hazard protection. It was late in the day and I gave him a call as I waited for the tow truck. They told me they close at six if I can get there before 5:30 they can help me. I arrived at about 5:40 and they replace both tires and got me back on the road to Tulsa in no time. Great job! thank you very much.
RL
Robert LaCaria
Dec 30, 2025
5.0
The Goodyear team was amazing. We were traveling across the US and had an issue with our fobs and were on a tight timeline. They took us in and looked at the car very quickly and also resolved the problem. They also kept us informed at each step as they analyzed the problem. I highly recommend this Goodyear location.
KC
Kevin Cordner
Dec 23, 2025
5.0
Called 12-23-25 about tire rotation or purchase of new tires. Have trip to snowy Wisconsin on 12-26. Michael Holden, who handled my purchase, was So helpful. Excellent staff all around at this store in Springfield, Missouri.
JS
Javier Santiago
Dec 20, 2025
5.0
These guys are honest and trustworthy I highly recommend them.
SM
Sarah Myers
Dec 16, 2025
5.0
I cannot speak highly enough of this location! Brendan was so kind and even put together a small kit for my mechanics obsessed child. He was thorough in explaining why I needed a new tire and showed me why my old one couldn't be patched. I've never had an issue with Good year and I will continue to use them!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 2625 South Glenstone, Springfield, MO 65804-3711, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with closures on certain dates like November 27 and December 25 and reduced hours on December 24 and 31.
Does Goodyear Auto Service provide in-store pickup or delivery services?
They offer in-store pickup services for certain products.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair accessible entrances and restrooms.
How can I make a reservation at Goodyear Auto Service?
You can make an appointment online via their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
What nearby restaurants can I visit before or after my service appointment?
Nearby restaurants include Bourbon and Beale (barbecue and Cajun/Creole cuisine), Nakato Japanese Steakhouse and Sushi Bar, Newk's Express Cafe, and Charity Fent Cake Design for bakery treats.
Where can I get a coffee nearby Goodyear Auto Service?
Starbucks is a nearby coffee shop you can visit for a pick-me-up during your appointment.
Are there any retail or shopping options close to Goodyear Auto Service?
Yes, there are several shopping options nearby including GNC super store for vitamins and supplements, Salt Co. boutique, Manoli's Jewelers, and multiple clothing stores like Jellybeans and The Uptown Boutique.
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